Alphora Group (hereinafter "the Company," "we," "us," or "our") has established these Terms of Service (hereinafter "these Terms" or "this Agreement") pursuant to the applicable laws of the Republic of China (Taiwan) to govern all rights, obligations, and legal relationships between users and the Company with respect to access to and use of the Alphora Insights platform (hereinafter "the Platform" or "the Service").
Alphora Insights is an artificial intelligence-driven financial information aggregation and data analytics platform providing market data aggregation, data visualization, AI-assisted content summarization, quantitative indicator displays, watchlist management, and related informational tools. All content on the Platform constitutes general informational content only. The Company is not a financial services provider and does not engage in investment advisory, securities brokerage, trust, fund management, futures advisory, or any financial business requiring regulatory authorization.
You must read and fully understand these Terms before using the Service. By clicking to agree, completing account registration, or accessing or using the Service in any manner, you acknowledge that you have fully read, understood, and agreed to these Terms and our Privacy Policy in their entirety, and you expressly acknowledge that these Terms are legally binding upon you in full.
SECTION 1. DEFINITIONS
As used in these Terms, the following definitions apply. "Company," "we," "us," or "our" means Alphora Group and its affiliates, subsidiaries, successors, and licensees. "Platform" or "Service" means Alphora Insights, including the website (insights.alphoragroup.com), applications, application programming interfaces (APIs), and all related features, tools, content, and services provided by the Company, regardless of the form or method of access. "User" or "you" means any natural person or legal entity that accesses, browses, registers for, or uses the Service in any manner. "Account" means the account and associated access credentials obtained by a User upon completing the registration process. "Content" means all text, data, charts, indicators, summaries, analytical reports, notifications, AI-generated outputs, and related information provided through the Platform, regardless of form. "AI-Generated Content" means text summaries, sentiment analyses, quantitative interpretations, or other machine-learning outputs automatically generated by the Platform's AI models pursuant to algorithmic processes, including any errors, biases, or hallucinations inherent to such models. "Financial Information" means market quotes, financial data, quantitative indicators, historical backtesting results, or simulated data displayed on the Platform; all of which constitute general reference information only and do not constitute investment advice. "Subscription Plan" means a paid tier of features or advanced service level accessible upon payment of applicable fees. "Third-Party Services" means external data, APIs, tools, or platforms not provided by the Company but potentially integrated into the Service. "Force Majeure Event" means any cause beyond the Company's reasonable control, including but not limited to natural disasters, war, terrorist attacks, government orders, power outages, telecommunications failures, cyberattacks, distributed denial-of-service (DDoS) attacks, network infrastructure failures, or third-party service provider outages. "Protected Persons" means the Company's directors, supervisors, employees, agents, affiliates, licensors, service providers, and their respective successors, each of whom is entitled to invoke the limitations of liability and disclaimers set forth in Section 13 of these Terms to the same extent as the Company.
SECTION 2. ACCEPTANCE OF TERMS AND FORMATION OF AGREEMENT
These Terms constitute a legally binding agreement between you and the Company. The agreement is formed and governed as follows. You must affirmatively check the consent box during account registration; if you do not, the Company will not process your application and you may not use the Service. Upon checking the consent box, these Terms take effect between the parties. Your continued access to or use of any portion of the Service thereafter constitutes your ongoing acknowledgment and acceptance of these Terms. If you use the Service on behalf of a legal entity or organization, you represent and warrant that you have authority to bind such entity to these Terms; if it is later determined that you lacked such authority, you shall be personally liable for all resulting damages to the Company. The Company reserves the complete, unrestricted, and unilateral right to amend these Terms at any time; following publication pursuant to Section 16, your continued use constitutes your irrevocable acceptance of the amended Terms in their entirety, regardless of whether you have actually reviewed the amendments. By using the Service, you represent and warrant that you have fully read, understood, and accepted these Terms, including all disclaimers, limitations of liability, and dispute resolution provisions, and that you assume full and independent responsibility for your use of the Service and all investment decisions.
SECTION 3. NATURE OF SERVICE AND LEGAL CHARACTERIZATION
A. Services Provided
The Platform is a financial information aggregation and AI-powered analytics tool platform. Services include but are not limited to: collecting, organizing, and displaying publicly available market information, data indicators, and quantitative data; providing AI-assisted information summaries, sentiment analyses, and data visualizations; providing hypothetical historical scenario displays, quantitative backtesting information, and simulated data for reference; providing portfolio tracking, watchlist management, and other informational management tools; providing user-customizable market information notification features; providing market dashboards, sentiment indicators, and phased review planning tools; and providing subscription-based advanced features, including institutional-grade data dashboards, CFO Dashboard, and API access.
B. Services the Platform Expressly Does Not Provide — Legal Boundary
⚠ LEGAL CHARACTERIZATION: Under no circumstances does the Platform provide, engage in, or constitute any of the following. This constitutes the fundamental legal boundary of the Service and shall not be altered by any user expectation or conduct:
The Platform does not provide, and the Company does not engage in, any of the following: any form of investment advice, investment recommendations, solicitation of securities transactions, or individualized investment strategy recommendations; recommendations regarding the purchase or sale of any specific securities, financial instruments, digital assets, or derivatives; investment advisory services, discretionary investment management, or any financial services requiring regulatory authorization under the Securities Investment Trust and Consulting Act; futures advisory, futures trust, futures proprietary trading, or futures brokerage activities under the Futures Trading Act; serving as custodian, trustee, or clearing institution for any securities or financial instruments; forming any relationship of agency, trust, partnership, joint venture, employment, or fiduciary duty with any User; accepting user mandates to manage or operate any assets, funds, or accounts; or making any guarantee or promise regarding any investment target, market trend, or investment outcome.
The Company does not hold a Securities Investment Advisory Enterprise license under Article 4 of the Securities Investment Trust and Consulting Act, nor a Futures Advisory Enterprise license under Article 82 of the Futures Trading Act.
SECTION 4. USER ELIGIBILITY
Use of the Service requires satisfying all of the following conditions simultaneously. By completing account registration, you irrevocably represent and warrant to the Company that you satisfy all of the following: you are at least eighteen (18) years of age and have full legal capacity under the laws of the Republic of China (Taiwan) or your jurisdiction, and have not been subject to a declaration of guardianship or assistantship; you have not been prohibited from using financial information services by any judicial or administrative judgment, disposition, or order; you are not listed on any international sanctions list of the Republic of China (Taiwan), the United States, the European Union, the United Nations, or any applicable jurisdiction; all account information you provide is true, accurate, and complete and does not contain any false or misleading content; and you have sufficient understanding of the nature and limitations of financial information platforms and accept full responsibility and risk for all investment decisions. If you do not meet these eligibility requirements, you may not use the Service. Upon discovery, the Company may immediately suspend or terminate your Account without notice and reserves all rights to pursue damages under applicable law. All legal liability and losses arising from use of the Service by an ineligible user shall be borne entirely by such user; the Company bears no joint, supplementary, or other liability.
SECTION 5. ACCOUNT CREATION, MANAGEMENT, AND SECURITY
You must complete account registration using truthful and accurate information and must keep such information current; providing false information entitles the Company to terminate your Account. Each user is limited to one Account; you may not create multiple accounts, use another person's account, or circumvent this limitation. All rights in an Account are personal to the registered user and may not be assigned, sold, lent, or transferred to any third party. You bear the full obligation to maintain and safeguard your account login credentials with reasonable care. You are fully responsible for all activities occurring under your Account, whether or not authorized by you; the Company is not liable for losses caused by any third party's use of your Account. If you discover any unauthorized access to your Account, you must immediately notify the Company at info@alphoragroup.com. The Company will never request your password or verification code through any unofficial channel. All losses arising from your failure to adequately safeguard your credentials shall be borne entirely by you; the Company bears no liability. The Company may periodically require re-verification for security purposes; you may not assert any claim for damages or refunds on this basis.
SECTION 6. USER OBLIGATIONS
Throughout your use of the Service, you shall continuously: comply with all applicable laws, regulations, and regulatory requirements of the Republic of China (Taiwan) and your jurisdiction; provide and maintain truthful, accurate, and complete account and personal information; accept full and independent responsibility for the judgment, execution, and outcome of all decisions made using the Service; ensure that any content you upload or transmit through the Service is legally authorized and does not infringe upon the copyrights, trademarks, privacy rights, or other legal interests of any third party; if using the Service on behalf of a legal entity, ensure that authorized representatives hold sufficient and valid authority; not make the Service available to any person under the age of eighteen (18); not charge third parties or provide any form of investment advisory services using information obtained from the Service, under any name; and independently evaluate your financial situation and risk tolerance and consult a duly licensed financial professional as necessary — the Company is not liable for losses arising from your failure to obtain professional advice.
SECTION 7. PROHIBITED CONDUCT
You expressly agree not to engage in any of the following conduct. Violations may result in termination of your Account pursuant to Section 17, legal proceedings, and recovery of attorneys' fees and costs.
(A) Unlawful Use: using the Service in violation of any applicable law, regulation, or regulatory requirement; using the Service to engage in conduct that violates the Securities Exchange Act, the Securities Investment Trust and Consulting Act, the Futures Trading Act, or other financial regulatory laws; engaging in money laundering, terrorist financing, or any conduct violating the Money Laundering Control Act; using the Service in any manner that could expose the Company to legal liability or regulatory violation.
(B) Technical Abuse: accessing the Platform, any Account, API, backend systems, or related infrastructure by any unauthorized means; reverse engineering, decompiling, disassembling, cracking, or otherwise attempting to extract the source code of the Service; without the Company's prior written authorization, using web crawlers, bots, automated tools, or any non-manual means to scrape, collect, or bulk extract Platform content or data; uploading, distributing, or introducing malicious code, viruses, or any software that disrupts the Platform's normal operation; launching any form of interference, cyberattack, or DDoS attack against the Platform's servers, network, or infrastructure; circumventing, disabling, damaging, or otherwise bypassing any security mechanism, access control, or paywall; using any technical means to share an Account or allow multiple persons to use a single Subscription Plan; using the Platform's AI features, APIs, or data for automated trading, algorithmic decision-making, or any purpose other than direct human use.
(C) Content Abuse: reproducing, republishing, redistributing, reselling, renting, publicly broadcasting, or commercially exploiting any portion of the Service without express legal permission or the Company's prior written authorization; impersonating any person, Company employee, or regulatory personnel, or misrepresenting your identity, qualifications, or authority; presenting or marketing AI-Generated Content, data, or any other output from the Service as investment advice, investment analysis, investment reports, or any form of financial consulting services under any personal or commercial name; distributing any content that is misleading, fraudulent, defamatory, harassing, or that infringes upon any third party's legal rights; quoting any information or AI-Generated Content from the Service out of context in a manner that could cause others to believe such content constitutes official advice or endorsement from the Company or any third party.
SECTION 8. PERSONAL DATA PROTECTION
The Company's collection, processing, use, and protection of personal data are governed by our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and carries equal legal force; it is available at all times on the Platform's official website. Your use of the Service constitutes your acknowledgment that you have read and agreed to the Privacy Policy in its entirety; if you do not agree, you must immediately cease using the Service — the Company is not liable for any losses arising from such cessation. The Company's notice obligations under Article 8 of the Personal Data Protection Act are set forth in detail in the Privacy Policy. To exercise any statutory rights relating to your personal data, you must submit a written or email request to the Company at info@alphoragroup.com; the Company will respond within the scope required by applicable law and may charge a reasonable administrative fee. The Company has no obligation to provide, restore, or reconstruct data that has exceeded its retention period or is technically irrecoverable, and bears no liability therefor. Cross-border data transfers, cookie and tracking technologies, AI interaction data retention and processing policy, and billing metadata retention periods (as required by applicable tax law, or not more than one year if no mandatory provision applies) are all governed by the Privacy Policy, which carries equal legal force with these Terms.
SECTION 9. INTELLECTUAL PROPERTY
All content on the Platform and in the Service is fully protected by the Copyright Act, Trademark Act, and other applicable intellectual property laws and constitutes the exclusive property of the Company or its licensors. The Company grants you a limited, non-transferable, non-exclusive, revocable-at-will license for personal use to access and use the Service for the purposes permitted by these Terms. This license expressly and completely excludes: reproducing, modifying, adapting, or creating derivative works; commercially exploiting any content from the Service; disassembling or reverse engineering any technical component of the Service; and removing or altering any copyright or proprietary notices. The Platform's AI models, algorithms, training datasets, output formats, and all technical architecture constitute the Company's trade secrets and core intellectual property; any reproduction, research, imitation, extraction, or reuse in any form is strictly prohibited — violations entitle the Company to seek all available remedies including injunctive relief and damages. The Company's name, trademarks, service marks, and related identifying marks may not be used without the Company's prior written authorization. You retain ownership of intellectual property rights in content you submit or upload to the Service; however, you grant the Company a non-exclusive, worldwide, sub-licensable, royalty-free, perpetual license to reproduce, modify, distribute, and use such content for the purposes of providing, operating, improving, and developing the Service. If you believe any content on the Service infringes your intellectual property rights, you must submit written notice pursuant to the Company's published copyright claims procedure; the Company will process such claims within a reasonable time in accordance with applicable law but makes no guarantee as to the outcome.
SECTION 10. THIRD-PARTY SERVICES AND EXTERNAL LINKS
The Service may integrate data, services, APIs, or features from third-party providers, including but not limited to identity verification, payment processing, cloud infrastructure, market data supply, and AI functionality. The Company makes no representations or warranties of any kind regarding such third parties' service quality, accuracy, availability, security, or continued operation, and accepts no liability whatsoever for any losses arising from defects, errors, interruptions, terminations, or any actions of third-party services. Your use of third-party services is subject to such third parties' terms of service and privacy policies in their entirety; the Company bears no responsibility for third-party actions, policies, or any disputes between you and any third party. The Platform may contain hyperlinks to third-party websites; providing such links does not constitute the Company's endorsement, recommendation, or approval. Your access to any external link is entirely at your own risk; the Company is not liable for any losses arising from your visit to external links. The Company does not independently verify the accuracy, timeliness, or completeness of data from any third-party data provider and bears no liability for losses arising from third-party data errors, delays, or omissions.
SECTION 11. DISCLAIMER OF WARRANTIES
⚠ THIS SECTION CONTAINS THE MOST CRITICAL PROTECTIVE PROVISIONS OF THESE TERMS. PLEASE READ AND UNDERSTAND THIS SECTION IN ITS ENTIRETY.
(I) Complete Exclusion of Investment Advice; Disclaimer of Fiduciary Relationship. ALL INFORMATION, DATA, AI-GENERATED CONTENT, QUANTITATIVE INDICATORS, SENTIMENT INDICATORS, ANALYTICAL DISPLAYS, NOTIFICATIONS, AND RELATED FEATURES PROVIDED THROUGH THE SERVICE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE, AND SHALL NOT BE CONSTRUED AS, ANY FORM OF INVESTMENT ADVICE, INVESTMENT RECOMMENDATION, SOLICITATION TO INVEST, BUY/HOLD/SELL RECOMMENDATION, FINANCIAL PLANNING, WEALTH MANAGEMENT, LEGAL, TAX, OR ACCOUNTING ADVICE. THE COMPANY IS NOT YOUR INVESTMENT ADVISOR, FINANCIAL ADVISOR, TRUSTEE, BROKER, OR FIDUCIARY IN ANY FORM. YOUR USE OF THE SERVICE DOES NOT CREATE ANY RELATIONSHIP OF AGENCY, TRUST, PARTNERSHIP, OR PROFESSIONAL ADVISORY BETWEEN YOU AND THE COMPANY, REGARDLESS OF YOUR DEGREE OF RELIANCE ON OR EXPECTATIONS OF THE SERVICE.
(II) "As Is" Basis; Exclusion of All Warranties. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY AND COMPLETELY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: THE IMPLIED WARRANTY OF MERCHANTABILITY; THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; THE IMPLIED WARRANTY OF NON-INFRINGEMENT; ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF INFORMATION; AND ANY WARRANTY AS TO CONTINUOUS AVAILABILITY OR ERROR-FREE OPERATION OF THE SERVICE.
(III) No Warranty as to Data Accuracy. The Company makes absolutely no warranty as to the accuracy, completeness, timeliness, reliability, or fitness for any particular purpose of any information provided through the Service. Platform data may contain errors, omissions, or inconsistencies; market data may be delayed; some information relies on third-party sources that the Company cannot independently verify.
(IV) Third-Party Data Disclaimer. Market data, financial information, and related content displayed through the Service may be provided by third-party data vendors or automatically aggregated by the system, and may contain delays, errors, inconsistencies, or omissions. THE COMPANY MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY DATA DISPLAYED THROUGH THE SERVICE AND ACCEPTS NO LIABILITY FOR ANY LOSSES ARISING FROM DATA ERRORS, DELAYS, OR OMISSIONS.
(V) Special Disclaimer Regarding AI-Generated Content. AI-Generated Content is automatically produced based on algorithms, training data, and statistical models and may contain errors, biases, or statistical hallucinations — the model may output incorrect information with high confidence; the same query may produce different responses and outputs are not stable or reproducible; outputs reflect training data biases and may not correspond to current market realities; and the suitability of AI outputs for financial decision-making has not been evaluated or verified. THE COMPANY MAKES NO WARRANTY WHATSOEVER AS TO THE ACCURACY, COMPLETENESS, OR SUITABILITY OF AI-GENERATED CONTENT AND ACCEPTS NO LIABILITY THEREFOR. AI-GENERATED CONTENT DOES NOT REPRESENT THE COMPANY'S VIEWS, OPINIONS, OR RECOMMENDATIONS AND DOES NOT CONSTITUTE AN EVALUATION OR RECOMMENDATION REGARDING ANY INVESTMENT TARGET. YOU MAY NOT USE AI-GENERATED CONTENT AS THE BASIS FOR ANY INVESTMENT DECISION, NOR MAY YOU PRESENT OR MARKET SUCH CONTENT AS INVESTMENT ADVICE OR FINANCIAL CONSULTING SERVICES. VIOLATIONS ENTITLE THE COMPANY TO IMMEDIATELY TERMINATE YOUR ACCOUNT AND TO PURSUE ALL AVAILABLE LEGAL REMEDIES.
(VI) Disclaimer Regarding Historical Performance and Simulated Data. The Service may display simulated performance, backtesting results, or hypothetical scenario analyses calculated based on historical data under specific assumptions; such data does not reflect actual trade execution and does not account for transaction costs, slippage, taxes, or other factors affecting actual performance. PAST PERFORMANCE DOES NOT REPRESENT AND DOES NOT GUARANTEE FUTURE PERFORMANCE. Such simulated data must not be used as the basis for investment decisions; the Company accepts no liability for the outcome of any decision based on such data.
(VII) Disclaimer Regarding System Risks and Service Availability. The Service is provided "as is" and "as available." THE COMPANY ACCEPTS NO LIABILITY FOR NETWORK LATENCY, CONNECTION INTERRUPTIONS, SERVER FAILURES, DATA TRANSMISSION DELAYS, PLATFORM UNAVAILABILITY, SERVICE INTERRUPTIONS CAUSED BY FORCE MAJEURE EVENTS, OR ANY IMPACT OF THIRD-PARTY SYSTEM FAILURES ON THE SERVICE. THE COMPANY SHALL NOT BE LIABLE FOR ANY INVESTMENT LOSSES OR OTHER LOSSES INCURRED DURING ANY PERIOD OF SERVICE INTERRUPTION AND MAKES NO GUARANTEE OF CONTINUOUS AVAILABILITY OR ERROR-FREE OPERATION.
(VIII) General Exclusion of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND CONTINUOUS AVAILABILITY OR ERROR-FREE OPERATION OF THE SERVICE.
SECTION 12. INVESTMENT RISK DISCLOSURE
⚠ IMPORTANT WARNING: Please ensure you fully understand the following risk disclosures before using the Service. This disclosure does not replace advice from a qualified financial professional.
(I) General Market Risk. Financial market prices may fluctuate dramatically over short periods, and losses may be substantial — potentially exceeding the amount of your initial investment. Past performance does not represent and does not guarantee future performance. Data, indicators, and analytical content displayed through the Service do not predict market movements and do not guarantee any investment outcome.
(II) Hypothetical Performance and Simulated Data Risk. The Service may display simulated performance, backtesting results, or hypothetical scenario analyses. Such data is calculated based on historical data under specific assumptions; it does not reflect actual trade execution and does not account for transaction costs, slippage, or other factors affecting actual performance. Past performance does not represent future results. Such simulated data must not be used as the basis for investment decisions; the Company accepts no liability for the outcome of any decision based on such data.
(III) Special Risks Associated with Digital Assets. Digital assets (including cryptocurrencies, tokens, etc.) carry extreme volatility, regulatory uncertainty, and liquidity risk; prices may fall dramatically or become worthless in a very short time. Any digital asset-related information provided through the Service does not constitute a recommendation or endorsement of any specific digital asset; you assume all risks and legal liabilities associated with digital asset investment.
(IV) User's Full Responsibility for Investment Decisions.
⚠ THE JUDGMENT, EXECUTION, AND OUTCOME OF ALL INVESTMENT DECISIONS ARE YOUR SOLE AND COMPLETE RESPONSIBILITY. THE COMPANY SHALL NOT BE LIABLE FOR ANY INVESTMENT LOSSES, TRADING LOSSES, OPPORTUNITY COSTS, OR ANY OTHER FORM OF FINANCIAL LOSS, WHETHER DIRECT OR INDIRECT, FORESEEABLE OR UNFORESEEABLE, ARISING FROM YOUR USE OF ANY INFORMATION, DATA, AI-GENERATED CONTENT, OR ANALYTICAL DISPLAYS AVAILABLE THROUGH THE SERVICE.
(V) Regulatory, Tax, and Compliance Risk. You are solely responsible for complying with all applicable laws, regulations, regulatory requirements, and tax obligations of your jurisdiction relating to your use of the Service and any investment activities. The Company accepts no liability for any tax consequences, compliance obligations, or legal liabilities arising from your use of the Service.
SECTION 13. LIMITATION OF LIABILITY
⚠ THIS SECTION IS THE CORE RISK ALLOCATION PROVISION OF THESE TERMS. BY USING THE SERVICE, YOU ACCEPT ALL PROVISIONS OF THIS SECTION IN THEIR ENTIRETY.
(I) Complete Exclusion of Indirect, Incidental, and Special Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ALL PROTECTED PERSONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, TRADING LOSSES, BUSINESS INTERRUPTION, OR ANY FORM OF INVESTMENT LOSS OR FINANCIAL LOSS ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE — REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(II) Absolute Cap on Damages. Notwithstanding any other provision of these Terms, if the Company is found liable under applicable law, the Company's total aggregate liability to you arising from the same event or series of related events shall not exceed the lesser of: (i) the total fees actually paid by you to the Company in the twelve (12) months preceding the date of the claim; or (ii) New Taiwan Dollars Five Thousand (NTD 5,000). If you have never paid any fees, the absolute cap shall be New Taiwan Dollars One Thousand (NTD 1,000). This cap applies to all forms of claims, including but not limited to contract claims, tort claims, claims based on unjust enrichment, and claims under any other legal theory. Regardless of the number or nature of claims you assert, the Company's total aggregate liability shall not exceed this absolute cap.
(III) Exceptions. The foregoing limitations shall not apply to: losses caused by the Company's willful misconduct or gross negligence; damages that applicable law mandatorily prohibits from being excluded by contract; or damages arising from personal injury or death. These exceptions are mandated by applicable law and shall be narrowly construed.
(IV) Preservation of Consumer Rights. If you are a consumer (a natural person using the Service for non-commercial purposes), the provisions of these Terms limiting or excluding the Company's liability shall not take effect to the extent they conflict with the mandatory provisions of the Consumer Protection Act. Any such conflicting provisions shall be void to the extent of the conflict; all remaining provisions shall continue in full force and effect.
SECTION 14. UNILATERAL RIGHT TO MODIFY, SUSPEND, AND TERMINATE THE SERVICE
The Company reserves the complete, absolute, and unilateral right — not subject to challenge by any User — to modify, suspend, interrupt, or terminate the Service (or any portion, feature, interface, or pricing thereof) at any time, for any reason, without prior notice. This unilateral right is a fundamental condition of the provision of the Service, and you irrevocably acknowledge and accept this arrangement upon agreeing to these Terms. The Company will use reasonable efforts to provide advance notice of planned interruptions; for unplanned interruptions, the Company will use reasonable efforts to restore service but shall not be liable for any losses arising from any interruption, modification, or termination, including investment losses incurred due to inability to access the Service. The Company may at any time, based on regulatory requirements, supervisory orders, or its business judgment, restrict access to the Service by users in specific regions or of specific types, without prior notice and without incurring any liability.
SECTION 15. FEES, SUBSCRIPTIONS, AND PAYMENT TERMS
Access to certain features requires payment of applicable fees. All subscription fees are as set forth in the Company's published pricing schedule; the Company reserves the complete unilateral right to adjust pricing at any time — updated pricing will be published in advance and your continued use constitutes your irrevocable acceptance of the updated pricing. Payments are processed by a third-party payment processor holding PCI-DSS compliance certification; the Company does not store complete payment card information in its own systems and bears no liability for the actions of the payment processor or the security of its platform. All subscription fees are non-refundable once a subscription has been established and payment successfully processed, regardless of whether you actually use the subscribed features, unless otherwise required by applicable law or confirmed in writing by the Company. The Company may use account records, login timestamps, IP address logs, and usage records as the basis for evaluating any refund request or payment dispute and reserves the unilateral right to deny any refund request. If you fail to make payment as agreed, the Company may immediately suspend or terminate your subscription and Account without notice or grace period, and reserves all rights to collect outstanding amounts; you may not assert any claim for damages on the basis of account suspension.
SECTION 16. UNILATERAL RIGHT TO AMEND THESE TERMS
⚠ THE COMPANY RESERVES THE COMPLETE, UNRESTRICTED, AND ABSOLUTE UNILATERAL RIGHT TO AMEND THESE TERMS AT ANY TIME, FOR ANY REASON, WITHOUT OBTAINING YOUR PRIOR CONSENT. THIS UNILATERAL AMENDMENT RIGHT IS A FUNDAMENTAL, NON-WAIVABLE CONDITION OF THE PROVISION OF THE SERVICE. BY ACCEPTING THESE TERMS, YOU IRREVOCABLY ACKNOWLEDGE AND ACCEPT THIS ARRANGEMENT.
Amended Terms take effect upon publication on the Company's official website; the Company is not obligated to notify each user individually by email. For material changes affecting your substantive rights, the Company may post a notice on the website homepage, login page, or other appropriate location, displayed for at least five (5) days prior to the effective date; emergency amendments required for regulatory compliance may take effect immediately without the five-day notice period. The amended Terms take effect on the date indicated in the publication. Your continued use of the Service following the effective date constitutes your irrevocable acknowledgment, understanding, and full acceptance of the amended Terms, regardless of whether you have actually reviewed the amendments. If you do not accept the amended Terms, your sole remedy is to immediately terminate your Account pursuant to Section 17(C); the Company is not liable for any losses arising from such termination.
SECTION 17. SUSPENSION AND TERMINATION OF ACCOUNTS
The Company may immediately suspend or terminate your Account and all access rights, without prior notice and without incurring any liability, in any of the following circumstances: your breach of any provision of these Terms; the Company's reasonable suspicion that you are involved in fraud, abuse, market manipulation, or unlawful activities; your conduct creates a material security, legal, or reputational risk to the Company, other users, third parties, or the Platform; regulatory authority requirement, judicial order, or legal mandate; your Account has been inactive for an extended period exceeding twelve (12) months; or the Company's business judgment, including but not limited to the Company's decision to discontinue a specific service, exit a particular market, or undertake a business reorganization. Upon suspension or termination, your authorization to use the Service terminates immediately and irrevocably; the Company may delete your account data and is not liable for any losses arising from the suspension or termination of your Account. The Company is under no obligation to provide an explanation for its decision and does not guarantee that you will be able to retrieve or export any data. You may request termination of your Account at any time by sending an email to the Company; following termination, you may not access the Service. Subscription fees are governed by Section 15 and shall not be refunded. The following Sections survive termination: Section 9 (Intellectual Property), Section 11 (Disclaimer of Warranties), Section 12 (Risk Disclosure), Section 13 (Limitation of Liability), Section 18 (Indemnification), and Section 20 (Governing Law and Jurisdiction).
SECTION 18. INDEMNIFICATION
You shall fully indemnify, defend, and hold harmless the Company and all Protected Persons from and against any claims, damages, losses, liabilities, proceedings, or administrative proceedings arising from any of the following, and shall reimburse the Company for all attorneys' fees, litigation costs, arbitration costs, settlement amounts, and other reasonable expenses: your breach of any provision of these Terms or the Company's Privacy Policy; any unlawful or improper conduct, including but not limited to fraud, money laundering, infringement of third-party rights, or violation of any mandatory legal provision; improper use of the Service, including but not limited to misuse of AI features, circumvention of security measures, or interference with the Service's normal operation; infringement of any third party's copyright, trademark, patent, trade secret, or other intellectual property rights; providing false, fraudulent, or misleading information causing harm to the Company or any third party; any act or omission by you resulting in the Company being subject to regulatory penalties, corrective orders, damage claims, or administrative or judicial proceedings; your breach of any representation or warranty in Section 4; third-party claims against the Company arising from your presentation of the Service's content as investment advisory services; your use of the Service's AI features or data for automated trading or algorithmic operations expressly prohibited by these Terms; or any third-party claim against the Company arising from your use of the Service.
SECTION 19. COOKIES, TRACKING TECHNOLOGIES, AND DATA USE
The Service uses various tracking technologies, including cookies, local storage (LocalStorage), session storage (SessionStorage), and third-party analytics tools, to improve service quality and operational efficiency. Your use of the Service constitutes your consent to the use of all of the foregoing technologies, and you may not assert any claim for damages against the Company in connection with such use. The Company does not provide individual opt-out mechanisms, except as required by applicable law. The Company may use anonymized or de-identified user behavioral data for service improvement, A/B testing, and feature development without requiring additional consent. The Company does not sell users' personal data. The Company may adjust the types and purposes of such technologies at any time based on operational needs without notifying users of non-material technical adjustments.
SECTION 20. GOVERNING LAW AND JURISDICTION
These Terms and any dispute arising out of or in connection with these Terms or the Service shall be governed exclusively by the laws of the Republic of China (Taiwan), to the exclusion of any conflict of laws principles. Any dispute arising out of or in connection with these Terms or the Service shall be submitted exclusively to the Taiwan Taipei District Court as the court of first instance, with all other courts' jurisdiction fully excluded, except as otherwise required by applicable mandatory law. The parties shall first attempt to resolve any dispute through negotiation before initiating formal proceedings. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be void to the extent of such invalidity and all remaining provisions shall continue in full force and effect (severability).
SECTION 21. NOTICES
Notices from the Company to you may be delivered by website publication, service page display, login prompts (including but not limited to pop-up windows), or other appropriate digital means, and shall be deemed validly delivered upon dispatch, without requiring your confirmation of receipt. You may not deny the effectiveness of any notice on the grounds that you did not actually read it. The Company is not obligated to use email as the sole means of notification. Notices from you to the Company must be sent by email to info@alphoragroup.com; email notices are effective upon the Company's confirmation of receipt.
SECTION 22. GENERAL PROVISIONS
These Terms and the Company's Privacy Policy constitute the entire agreement between you and the Company with respect to the Service, superseding all prior oral or written agreements, undertakings, or representations. The Company's failure to exercise or delay in exercising any right does not constitute a waiver; a waiver in any particular instance does not constitute a continuing waiver and does not limit the Company's ability to fully exercise its rights in the future. The Chinese (Traditional Chinese) version of these Terms is the official and sole legally authoritative version; any other language versions are for reference only — in the event of any ambiguity or conflict, the Chinese version shall be the final determinative authority. You may not assign, transfer, or encumber any of your rights or obligations under these Terms; the Company may assign all or any portion of its rights and obligations in connection with a corporate reorganization, merger, acquisition, or business transfer with appropriate notice to users. Section headings are for convenience of reference only and shall not affect the interpretation or legal effect of any provision.
ARTICLE 1. SCOPE OF APPLICATION
This Privacy Policy (hereinafter "this Policy") is issued by Alphora Group (hereinafter "the Company," "we," "us," or "our") pursuant to the Personal Data Protection Act (hereinafter "PDPA") of the Republic of China (Taiwan) and its implementing regulations, to provide legally required notice regarding the collection, processing, and use of personal data in connection with the Alphora Insights platform (hereinafter "the Platform" or "the Service"). This Policy applies to all circumstances in which a user accesses the Platform via the website, mobile device, or desktop application to complete account registration, apply for a subscription, use AI-powered analytics features, query financial data, or communicate with the Company's customer service personnel. This Policy does not apply to third-party websites or applications accessible via hyperlinks from the Platform. Each third party's processing of personal data is governed exclusively by its own privacy policy; the Company bears no responsibility for any third party's data processing activities.
ARTICLE 2. CATEGORIES OF PERSONAL DATA COLLECTED
The Company collects the following categories of personal data in accordance with the PDPA. (I) Basic Identifying Information: account login identifiers, email addresses, and account security verification information. Where a user logs in using a third-party account, the Company obtains, within the scope of user authorization, the user's email address, display name, and unique account identifier. (II) Account Settings and Usage Preference Data: nationality, place of residence, language preference settings, subscription plan information, watchlists, alert conditions, portfolio tracking records, and notification execution status. (III) Subscription and Billing Data: subscription status, plan type, billing cycle, payment event metadata, invoice information, and dispute-related records. The Company does not independently store complete credit card numbers, financial account numbers, or card verification codes; such payment instrument data is processed by a PCI-DSS-compliant third-party payment processor, as described in Article 5. (IV) AI Interaction Data: query commands and conversation content entered by users in the AI features interface, system response records, and feature usage records. Users must not enter financial account numbers, national identification numbers, passport numbers, personal health information, or trade secrets into the AI interface; the Company bears no liability for any damages arising from a user's violation of this restriction — all such liability is borne entirely by the user. (V) Technical and Device Data: Internet Protocol (IP) addresses, browser type and version, device type and operating system, connection timestamps, and system logs. (VI) Cookie and Tracking Technology Data: as governed by Article 10. (VII) Usage Behavioral Data: page browsing records, feature click paths, search query keywords, feature usage frequency, session duration, and error logs. (VIII) Customer Service and Communications Data: issue descriptions, ticket records, and user feedback submitted through customer service channels. (IX) Behavioral Analytics and Statistical Inference Data: the Company may use algorithms to infer user interest preferences, feature usage patterns, and service satisfaction from user behavioral data, for the purposes of service optimization and feature improvement. Such inferred data is processed in de-identified form and is not used in a manner that identifies specific individuals. The Company does not use such inferred data to provide any form of investment advice or financial advisory services. The Company expressly does not collect race, religion, political affiliation, sexual orientation, personal health records, or any special categories of personal data under Article 6 of the PDPA, except where a user voluntarily provides such information through customer service communications.
ARTICLE 3. PURPOSES AND LEGAL BASIS FOR COLLECTION
The Company collects, processes, and uses personal data exclusively for the following purposes. Account creation and identity verification, service provision and operations, subscription and billing management, AI feature responses, and storage of user preference data: legal basis is a contractual or quasi-contractual relationship (PDPA Article 19, Paragraph 1, Subparagraph 2). Platform security monitoring, anomaly detection, fraud and misconduct prevention, regulatory compliance, cooperation with judicial proceedings, and regulatory authority requirements: legal basis is explicit statutory provision (PDPA Article 19, Paragraph 1, Subparagraph 1). Service performance analysis, A/B testing, and internal research using de-identified or anonymized data: legal basis is public interest or data subject's consent (PDPA Article 19, Paragraph 1, Subparagraph 6). If the Company intends to process personal data for purposes other than those listed above (including but not limited to marketing communications), it will first obtain the user's explicit consent in accordance with the PDPA and will proceed only after such consent is obtained.
ARTICLE 4. THIRD-PARTY LOGIN ACCOUNT DATA
Where a user logs in using a third-party account, the Company may obtain, through the applicable third-party authorization mechanism, the account information the user authorizes for disclosure, including email address, display name, and unique identifier. Such data is used solely for account creation, identity verification, account linking, security management, and access control. The Company does not sell such data and does not use it for advertising targeting or behavioral tracking purposes; it is not disclosed to third parties except as necessary to provide the Service, fulfill legal obligations, or as permitted by delegation to authorized processors.
ARTICLE 5. PAYMENT PROCESSING AND BILLING DATA PROTECTION
The Company engages a PCI-DSS-compliant third-party payment processor to handle all subscription payment transactions. Complete credit card numbers, financial account numbers, and card verification codes are received and processed directly by the payment processor's secure payment environment; the Company's servers do not store, log, or access such complete payment data — accordingly, the Company bears no liability for the security of payment data. The Company retains only the billing metadata necessary to provide the Service, including invoice reference numbers, customer identifiers, payment status, subscription plan status, and billing cycle information, for use in service access management and billing dispute resolution. The retention period for such billing metadata is determined by applicable tax law requirements; if no mandatory legal provision applies, the retention period shall not exceed one (1) year, after which the data is automatically deleted or de-identified. The third-party payment processor's handling of payment data is subject to its own terms of service and privacy policy. The Company bears no liability for any action of the payment processor, including any data breach event.
ARTICLE 6. DISCLOSURE AND DELEGATION OF PERSONAL DATA PROCESSING
The Company does not sell, rent, or exchange users' personal data with any unauthorized third party for commercial purposes. Within the scope necessary for the stated purposes of collection, the Company may provide, share, or delegate the processing of personal data to the following recipients only: the Company's employees and authorized personnel (limited to what is necessary for the performance of their duties, subject to PDPA confidentiality obligations); cloud hosting and infrastructure service providers (providing services under data processing agreements specifying data use restrictions); identity verification service providers (e.g., Google, solely for account login and verification purposes); payment processing service providers (solely for the minimum data necessary for billing management and dispute resolution); AI model service providers (limited to what is necessary to provide the Service, processed in de-identified or pseudonymized form); analytics and monitoring service providers (processed in anonymized or pseudonymized form, e.g., Mixpanel); customer support platforms (providing only the minimum necessary data in accordance with the principle of data minimization); legal, accounting, or other professional advisors (to the extent necessary for dispute resolution or legal proceedings); and government authorities or law enforcement (pursuant to statutory provisions, court orders, or regulatory authority requirements — the Company is entitled to cooperate without notifying the user). The Company will contractually require third-party service providers entrusted with processing personal data to comply with confidentiality obligations and data use restrictions; however, the Company bears no joint liability for the acts of such service providers.
ARTICLE 7. AI DATA PROCESSING POLICY
⚠ THIS ARTICLE IS THE CORE PROVISION OF THIS POLICY GOVERNING AI FEATURE DATA PROCESSING AND IS AN IMPORTANT BASIS FOR THE LEGAL CHARACTERIZATION OF THE PLATFORM. PLEASE READ CAREFULLY.
User interaction data with the Service is used solely for real-time service provision and for service optimization and analysis in de-identified or anonymized form; use beyond these purposes requires additional consent under the PDPA. AI interaction logs are retained for no more than thirty (30) days and are automatically deleted upon expiration, unless otherwise required by applicable law. The Company does not currently use personally identifiable interaction data to train or optimize AI models. If the Company intends to change this practice, it will notify users in advance through appropriate means and will proceed only with the data of users who have given explicit consent under the PDPA.
⚠ COMPLETE DISCLAIMER REGARDING AI OUTPUTS: ALL ANALYTICAL RESULTS, REPORTS, AND CONTENT GENERATED BY THE PLATFORM'S AI FEATURES CONSTITUTE GENERAL INFORMATIONAL CONTENT ONLY. THEY DO NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, TAX ADVICE, OR LEGAL ADVICE OF ANY KIND. THEY DO NOT REPRESENT A RECOMMENDATION TO BUY OR SELL ANY SECURITIES. THEY DO NOT CONSTITUTE INVESTMENT ADVISORY OR FUTURES ADVISORY SERVICES. THEY DO NOT GUARANTEE COMPLETENESS, TIMELINESS, OR ACCURACY. THEY DO NOT CONSTITUTE A PREDICTION, GUARANTEE, OR COMMITMENT REGARDING MARKET MOVEMENTS, INVESTMENT PERFORMANCE, OR ANY FINANCIAL OUTCOME. AI-GENERATED CONTENT MAY CONTAIN ERRORS, BIASES, HALLUCINATIONS, OR MAY NOT CORRESPOND TO CURRENT MARKET REALITIES. YOU MAY NOT USE AI-GENERATED CONTENT AS THE BASIS FOR ANY INVESTMENT DECISION.
You may not present or market AI-Generated Content as investment advice, investment analysis, or any form of financial consulting services; violations entitle the Company to immediately terminate your Account and to pursue all available legal remedies. The Company does not hold a Securities Investment Advisory Enterprise license under Article 4 of the Securities Investment Trust and Consulting Act, nor a Futures Advisory Enterprise license under Article 82 of the Futures Trading Act.
ARTICLE 8. DATA SECURITY MEASURES
Pursuant to the PDPA, the Company has established a Personal Data Security Maintenance Plan and has implemented reasonable security measures consistent with industry best practices across all aspects of data transmission, storage, access control, identity verification, backup, and third-party management. The Company has designated a Personal Data Protection Officer to oversee related matters. Internet transmission and electronic storage methods cannot guarantee absolute security. In the event of a personal data security incident that, pursuant to applicable law, requires notification to affected individuals, the Company will notify affected users to the extent required by applicable law. Regarding security controls for engineers accessing production systems from abroad, the Company implements access control mechanisms in accordance with its internal security policies, which are specifically documented in the Company's Personal Data Security Maintenance Plan in compliance with Article 27 of the PDPA.
ARTICLE 9. PERSONAL DATA RETENTION PERIODS AND CROSS-BORDER TRANSFERS
Retention periods for the Company's various categories of personal data and related records are as follows: AI interaction logs — no more than thirty (30) days, automatically deleted upon expiration; customer service communications records — one (1) year, automatically deleted or de-identified upon expiration; billing metadata — as required by applicable tax law, or no more than one (1) year if no mandatory provision applies; usage behavioral data (following de-identification) — as needed for service optimization, for a maximum of three (3) years; account data — retained throughout the term of Account existence, and following Account termination for the period required by applicable law, or within ninety (90) days if no legal provision mandates retention; other data — retained for the period required by the nature of the data and applicable law. Upon expiration of retention periods, or upon user request for deletion where the Company has no legal obligation to retain, the Company will destroy or de-identify the data securely. The Company has no obligation to provide, restore, or reconstruct data that has exceeded its retention period, has been deleted pursuant to applicable procedures, or is technically irrecoverable; the Company bears no liability therefor.
The Company may, as necessary for the provision of the Service and pursuant to Article 21 of the PDPA, transfer personal data to overseas third parties for processing, including but not limited to cloud service providers (e.g., AWS, Google Cloud), AI model service providers, and analytics tool service providers. Your use of the Service constitutes your irrevocable knowledge of and consent to such cross-border transfers.
ARTICLE 10. COOKIES AND TRACKING TECHNOLOGIES
The Company may use various tracking technologies to improve service quality and operational efficiency, including but not limited to: third-party analytics tools (e.g., Mixpanel, used to record usage behavior and feature usage, and which may identify devices through cookies); browser local storage (LocalStorage, used to store login status and user preference settings); session storage (SessionStorage, used to handle login authentication and temporarily store security information); and behavioral analytics tracking (recording page interactions in anonymized or pseudonymized form for A/B testing and service improvement). Your use of the Service constitutes your consent to the use of all of the foregoing tracking technologies, and you may not assert any claim for damages against the Company in connection with such use. The Company does not provide individual opt-out mechanisms, except as required by applicable law. The Company may adjust the types and purposes of such technologies at any time based on operational needs; non-material technical adjustments do not require user notification.
ARTICLE 11. USER ELIGIBILITY AND REPRESENTATIONS AND WARRANTIES
By using the Service, you make the following irrevocable representations and warranties to the Company: you have full legal capacity and have not been subject to a declaration of guardianship or assistantship; you are at least eighteen (18) years of age and have full legal capacity under the laws of the Republic of China (Taiwan) or your jurisdiction; you are not subject to any legal, judicial, or regulatory restriction from using the Service; you are not an individual or entity on any international sanctions list; and all information you provide is true, accurate, and complete and does not contain any false or misleading content. If you breach any of the foregoing representations or warranties, the Company may immediately terminate your Account or restrict your use of the Service without notice and reserves the right to seek full damages under applicable law. All legal liabilities and losses arising from use of the Service by an ineligible user shall be borne entirely by such user; the Company bears no joint or supplementary liability.
ARTICLE 12. DATA SUBJECT RIGHTS
Pursuant to the PDPA, you may exercise the following rights with respect to your personal data held by the Company by submitting a written request (including email) to the Company: to inquire or request access; to request a copy; to request supplementation or correction; to request cessation of collection, processing, or use; and to request deletion. The Company will process requests within the scope required by the PDPA and may charge a reasonable administrative fee (approximately NTD 1,000 to 1,500, or equivalent). The Company may refuse or limit requests in circumstances permissible under Article 20, Paragraph 1, proviso of the PDPA or other applicable law, and will provide a legally compliant explanation for any such refusal. The Company has no obligation to provide or restore data that has exceeded its retention period or is technically irrecoverable, and bears no liability therefor. You may withdraw your consent to any specific purpose at any time; withdrawal does not affect the lawfulness of processing conducted prior to withdrawal and does not give rise to any obligation to refund fees. Requests may be submitted by email to info@alphoragroup.com.
ARTICLE 13. USER INDEMNIFICATION OBLIGATIONS
You shall fully indemnify, defend, and hold harmless the Company and all Protected Persons from and against any damages, and shall reimburse the Company for all attorneys' fees, litigation costs, arbitration costs, and other reasonable expenses, in connection with any of the following: your breach of any provision of this Policy or the Company's Terms of Service; any unlawful or improper conduct, including but not limited to fraud, money laundering, or infringement of third-party rights; improper use of the Service, including but not limited to misuse of AI features or circumvention of security measures; providing false, fraudulent, or misleading information causing harm to the Company or any third party; any act or omission by you resulting in the Company being subject to regulatory penalties, corrective orders, or judicial or administrative proceedings; your breach of any representation or warranty set forth in Article 11; or any third-party claim against the Company arising from your use of the Service.
ARTICLE 14. CONSENT MECHANISM
By clicking to agree or checking the consent box during registration or use of the Service, you acknowledge that you have read, understood, and agreed to this Policy and all related terms in their entirety, and you consent to the Company's collection, processing, and use of your personal data as described herein. This consent constitutes valid consent as required by the PDPA; you may not subsequently assert that your consent is invalid on the grounds of insufficient review. For marketing communications purposes, the Company obtains your written consent through a separate independent checkbox, distinct from the foregoing consent. You may unsubscribe or withdraw such consent at any time by email; withdrawal does not affect the lawfulness of processing conducted prior to withdrawal and does not give rise to any obligation to refund fees.
ARTICLE 15. AMENDMENTS TO THIS POLICY; UNILATERAL AMENDMENT RIGHT
⚠ THE COMPANY RESERVES THE COMPLETE, UNRESTRICTED, AND ABSOLUTE UNILATERAL RIGHT TO AMEND THIS POLICY AT ANY TIME, FOR ANY REASON, WITHOUT OBTAINING YOUR PRIOR CONSENT. THIS UNILATERAL AMENDMENT RIGHT IS A FUNDAMENTAL CONDITION OF THE PROVISION OF THE SERVICE. BY ACCEPTING THIS POLICY, YOU IRREVOCABLY ACKNOWLEDGE AND AGREE TO THIS ARRANGEMENT.
Amendments to this Policy take effect upon publication on the Company's official website; the Company is not obligated to notify each user individually by email. For material changes to your substantive rights or the purposes for which personal data is processed, the Company may post a notice on the website homepage, login page, or other appropriate location, displayed for at least five (5) days prior to the effective date; emergency amendments required for regulatory compliance may take effect immediately without the five-day notice period. The amended Policy takes effect on the date indicated in the publication. Your continued use of the Service following the effective date constitutes your irrevocable knowledge of, understanding of, and full consent to the amended Policy in its entirety. If you do not accept the amended Policy, your sole remedy is to immediately cease using the Service; the Company is not liable for any losses arising from Account termination.
ARTICLE 16. SEVERABILITY, SURVIVAL, GOVERNING LAW, AND JURISDICTION
If any provision of this Policy or any portion thereof is held to be invalid, unlawful, or unenforceable for any reason, such invalidity shall not affect the remaining provisions of this Policy, which shall continue in full force and effect. Provisions of this Policy that by their nature should survive termination of the Service, including but not limited to Article 7 (AI Data Processing Policy), Article 13 (User Indemnification Obligations), and Article 16 (Severability, Governing Law, and Jurisdiction), shall continue in full force and effect following termination of the service relationship. This Policy shall be governed exclusively by the laws of the Republic of China (Taiwan), to the exclusion of any conflict of laws principles. Any dispute arising out of or in connection with this Policy or the Service shall be submitted exclusively to the Taiwan Taipei District Court as the court of first instance, with all other courts' jurisdiction fully excluded, except as otherwise required by applicable mandatory law. The Chinese (Traditional Chinese) version of this Policy is the official and sole legally authoritative version; any other language versions are for reference only — in the event of any ambiguity or conflict, the Chinese version shall be the final determinative authority.
ARTICLE 17. CONTACT INFORMATION
For matters relating to personal data, exercise of data subject rights, and billing inquiries, please submit a written request (including email) to:
Company Name: Alphora Group
Email: info@alphoragroup.com
Platform: https://insights.alphoragroup.com
