Alphora Group · Alphora Insights

服務條款 Terms of Service

本服務條款規範使用者存取及使用 Alphora Insights 平台(insights.alphoragroup.com,由 Alphora Group 營運)之權利義務關係。

版本:v5.1 | 生效日期:中華民國一百一十五年五月二十一日
發布主體:Alphora Group
客服信箱:info@alphoragroup.com

Alphora Group(下稱「本公司」)依中華民國相關法律規定制定本服務條款(下稱「本條款」),規範使用者存取及使用 Alphora Insights 平台(下稱「本平台」或「本服務」)之全部權利義務關係。Alphora Insights 係一人工智慧驅動之金融資訊整理與數據分析平台,提供市場公開資訊彙整、數據視覺化、人工智慧輔助內容摘要、量化指標展示、自選清單管理及相關資訊工具。本平台所有內容均屬一般性資訊;本公司並非金融服務業者,不從事投資顧問、有價證券經紀、信託、基金管理、期貨顧問或任何依法須取得許可之金融業務。

⚠ 重要聲明:使用者應於使用本服務前詳細閱讀並充分理解本條款及《隱私權政策》全部內容。使用者以明示勾選、完成帳號註冊或以任何方式存取、使用本服務,均視為已充分理解並同意本條款及《隱私權政策》全部規定,且明確承認本條款對其發生完整法律拘束力。

第 1 條 定義

本條款各款名詞定義如下:

  1. 「本公司」:指 Alphora Group 及其關係企業、子公司、繼受人及被授權人。
  2. 「本平台」或「本服務」:指 Alphora Insights,包含網站(insights.alphoragroup.com)、應用程式、應用程式介面(API)及本公司提供之一切相關功能、工具、內容與服務,不論其呈現形式或存取方式為何。
  3. 「使用者」:指任何存取、瀏覽、註冊或以任何方式使用本服務之自然人或法人。
  4. 「帳號」:指使用者完成註冊程序後取得之帳戶及相關存取憑證。
  5. 「內容」:指本平台提供之一切文字、數據、圖表、指標、摘要、分析報告、通知、人工智慧生成輸出及相關資訊,不論其呈現形式為何。
  6. 「AI 生成內容」:指由本平台人工智慧模型依演算法自動生成之文字摘要、情緒分析、量化詮釋或其他機器學習輸出,包含因模型固有特性所可能產生之錯誤、偏差或幻覺(hallucination)輸出。
  7. 「金融資訊」:指本平台展示之市場報價、財務數據、量化指標、歷史回測結果或模擬數據,均屬一般性參考資訊,不構成投資建議。
  8. 「訂閱方案」:指使用者須支付對價方得存取之付費功能或進階服務層級。
  9. 「第三方服務」:指非本公司所提供,但可能整合於本服務中之外部資料、應用程式介面、工具或平台。
  10. 「不可抗力事件」:指超出本公司合理控制範圍之一切事由,包含但不限於天災、戰爭、恐怖攻擊、政府命令、停電、通訊中斷、駭客攻擊、分散式拒絕服務攻擊(DDoS)、網路基礎設施故障或第三方服務商故障。
  11. 「受保護人員」:指本公司之董事、監察人、員工、受僱人、代理人、關係企業、授權人、服務供應商及其各自之繼受人,均得同等援引本條款第 13 條所定之責任限制及免責條款。

第 2 條 條款之接受與契約成立

本條款構成使用者與本公司間具有完整法律效力之契約,其成立與效力依下列規定:

  1. 使用者於完成帳號註冊時,須以明示勾選方式表示同意本條款;未完成勾選確認者,本公司不受理其申請,使用者亦不得使用本服務。
  2. 使用者完成勾選同意後,本條款即於雙方間正式成立並發生法律效力。使用者其後繼續存取或使用本服務之任何部分,均視為確認持續受本條款拘束。
  3. 使用者如代表法人或其他組織使用本服務,應聲明並保證其有權代表該組織同意本條款,且該組織亦受本條款完整拘束;嗣後發現其無代表權者,該使用者應就本公司因此所受之一切損害負完全賠償責任。
  4. 本公司保留隨時修訂本條款之完全且不受限制之單方面權利;修訂後之條款依第 17 條所定程序公告後,使用者繼續使用本服務,即不可撤回地視為同意接受修訂後條款之全部規定,無論使用者是否實際閱讀修訂內容。
  5. 使用者使用本服務,即聲明並保證其已充分閱讀、理解並接受本條款,包含其中所有免責聲明、責任限制及爭議解決條款,且就自身使用及任何投資判斷負完全自主責任。本條款中任何條款對使用者均具有法律拘束力,即便使用者未實際閱讀該等條款亦然。

第 3 條 服務內容與法律定性

一、本平台提供之服務內容

本平台為金融資訊整理與 AI 分析工具平台,提供之服務內容包含但不限於:

  1. 蒐集、整理並展示市場公開資訊、數據指標及量化數據;
  2. 提供人工智慧輔助之資訊摘要、情緒分析及數據視覺化呈現;
  3. 提供假設性歷史情境展示、量化回測資訊及模擬數據參考;
  4. 提供投資組合追蹤、自選清單管理等資訊管理工具;
  5. 提供使用者自訂之市場資訊通知功能;
  6. 提供市場儀表板、情緒指標及分階段審查計畫工具;
  7. 提供訂閱制進階功能,包含機構級數據儀表板、CFO Dashboard 及 API 存取。

二、本平台明確不提供之業務(法律定性邊界)

⚠ 法律定性核心:本平台於任何情形下,均不提供、不從事、不構成下列業務,此為本服務之核心法律定性邊界,不因使用者之任何期待、解讀或行為而改變:
  1. 提供任何形式之投資建議(investment advice)、投資推介、有價證券買賣招攬或個別化投資策略建議;
  2. 就任何特定有價證券、金融商品、數位資產或衍生性商品之買賣提供推薦意見;
  3. 從事《證券投資信託及顧問法》所規範之投資顧問業務(investment advisory)、全權委託投資業務或任何須取得許可之金融服務;
  4. 從事《期貨交易法》所規範之期貨顧問、期貨信託、期貨自營或期貨經紀業務;
  5. 擔任任何有價證券或金融商品之保管機構、信託業者或結算機構;
  6. 與使用者成立任何委任、代理、信託、合夥、合資、僱傭或受信賴關係(fiduciary relationship);
  7. 接受使用者委託管理或操作任何資產、資金或帳戶;
  8. 對任何投資標的、市場走勢或投資結果作出任何形式之保證或承諾。

本公司不具備依《證券投資信託及顧問法》第四條經核准之證券投資顧問事業資格,亦不具備依《期貨交易法》第八十二條經核准之期貨顧問事業資格。

第 4 條 使用者資格與聲明擔保

一、使用資格條件

使用本服務須同時符合下列全部條件,缺一不可;使用者於完成帳號註冊時,即對本公司為不可撤回之聲明並保證:

  1. 年滿十八歲,且依中華民國法律或所在地法律具有完全行為能力,未受監護或輔助宣告;
  2. 未受司法或行政機關以任何裁判、處分或命令禁止使用相關金融資訊服務;
  3. 非受中華民國、美國、歐盟、聯合國或任何適用之國際制裁名單所列之個人、組織或實體;
  4. 所填載之一切帳號資訊均屬真實、正確且完整,且未含任何虛偽或誤導內容;
  5. 具備充分理解金融資訊平台之性質及其局限性之能力,且同意並有能力自行承擔投資決策之全部責任與風險。

二、持續聲明擔保

使用者使用本服務期間,應持續對本公司聲明並保證:使用本服務之行為符合所在地一切適用法律;不存在任何可能影響其使用本服務之法律限制或禁令;其提供之所有資訊均保持真實、正確、完整。

三、不符資格之後果

使用者如不符合資格條件,不得使用本服務。本公司一經發現,得不經通知立即暫停或終止其帳號,並保留依法追究一切損害賠償之權利。因不符資格而使用本服務所生之一切法律責任及損失,均由該使用者完全自行承擔,本公司不負任何連帶、補充或其他任何形式之責任。

第 5 條 帳號建立、管理與安全

一、帳號建立

  • 使用者應以真實、正確之資訊完成帳號註冊,並隨時維持資訊之正確性;
  • 每位使用者限建立一個帳號,不得建立多數帳號、使用他人帳號或以任何方式規避本限制;
  • 帳號之一切權利均屬個人專屬,不得轉讓、出售、出借或以任何形式移轉予第三人。

二、帳號安全義務

  • 使用者負有以合理謹慎措施保管帳號登入憑證之完全義務;
  • 使用者就其帳號下發生之一切活動負完全責任,無論該活動是否經使用者授權,本公司不就任何第三人使用帳號所生損失承擔責任;
  • 使用者如發現帳號遭未授權存取,應立即通知本公司(info@alphoragroup.com);
  • 本公司不會以任何非官方管道要求使用者提供密碼或驗證碼;
  • 因使用者未善盡帳號保管義務所致之一切損失,由使用者自行完全承擔;
  • 本公司得依合理安全需求不定期要求使用者重新完成身分驗證,使用者不得以此主張任何損害賠償,亦不得以此為由請求退費。

第 6 條 使用者之一般義務

使用者於使用本服務期間,應持續遵守下列義務:

  • 遵守中華民國及使用者所在地之一切適用法律、法規及主管機關規範;
  • 提供並持續維持真實、準確、完整之帳號及個人資訊;
  • 就使用本服務所為任何決策之判斷、執行及其結果,自行負完全責任;
  • 確保在本服務中上傳或傳輸之任何內容均具有合法權利,且未侵害任何第三人之著作權、商標權、隱私權或其他合法權益;
  • 法人使用者應確保其被授權代表人具有充分且有效之代理權;
  • 不得將本服務提供予未滿十八歲之未成年人使用;
  • 不得利用本服務提供之任何資訊,以任何名義對第三人收費或提供任何形式之投資建議服務;
  • 自行評估個人財務狀況及風險承受能力,在必要時諮詢持有合法執照之金融專業人士,本公司對使用者未諮詢專業意見所生之損失不負任何責任。

第 7 條 禁止行為

使用者明確同意不從事下列任何行為;違反者,本公司得依第 18 條規定終止其帳號,並依法追究相關責任,包含請求損害賠償及律師費用:

一、違法使用

  • 違反任何適用法律、法規或主管機關規範而使用本服務;
  • 透過或利用本服務從事任何違反《證券交易法》、《證券投資信託及顧問法》、《期貨交易法》或其他金融監理法規之行為;
  • 從事任何洗錢、資助恐怖主義或違反《洗錢防制法》相關規範之行為;
  • 以任何可能使本公司承擔法律責任或違反法令規範之方式使用本服務。

二、技術濫用

  • 以任何未經授權之方式存取本平台、帳號、API、後端系統或相關基礎設施;
  • 對本服務進行逆向工程、反編譯、拆解、破解或任何形式之原始碼萃取;
  • 未經本公司事先書面授權,使用網路爬蟲、機器人程式、自動化工具或任何非人工方式抓取、蒐集或大量擷取本平台之內容或數據;
  • 上傳、傳播或植入惡意程式碼、電腦病毒或任何干擾本平台正常運作之程式;
  • 對本平台伺服器、網路或基礎設施發動任何形式之干擾、攻擊或分散式拒絕服務攻擊(DDoS);
  • 規避、停用、破壞或以其他方式繞過本平台之任何安全機制、存取控制或付費牆;
  • 利用任何技術手段共享帳號或供多人使用單一訂閱帳號;
  • 利用本平台之 AI 功能、API 或數據進行自動化交易、演算法決策或任何非人工直接使用之目的。

三、內容濫用

  • 複製、再版、重新散布、轉售、出租、公開播送或以商業目的利用本服務之任何部分,法律明文允許或本公司事先書面授權者除外;
  • 冒充他人、本公司員工、主管機關人員,或以虛偽陳述方式呈現自身身分、資格或授權;
  • 將本服務之 AI 生成內容、數據或任何輸出,對外以個人或商業名義包裝或聲稱為投資建議、投資分析、投資報告或任何形式之金融諮詢服務;
  • 利用本服務散布任何具誤導性、詐欺性、誹謗性、騷擾性或侵害第三人合法權益之內容;
  • 對本服務提供之任何資訊或 AI 生成內容進行斷章取義之引用,使他人誤認該內容構成本公司或任何第三方之正式建議或背書。

第 8 條 個人資料之保護

  • 本公司對個人資料之蒐集、處理、利用及保護,另依本公司《隱私權政策》辦理。《隱私權政策》為本條款之附件,與本條款具有同等法律效力,使用者得隨時於本平台官方網頁取得。
  • 使用者使用本服務,即視為已閱讀並同意《隱私權政策》全部內容;不同意者,應立即停止使用本服務,本公司不負任何因此所生之損失責任。
  • 本公司依《個人資料保護法》第八條規定之告知事項,詳載於《隱私權政策》。
  • 使用者如欲行使個人資料相關法定權利,應以書面或電子郵件方式向本公司提出(info@alphoragroup.com),本公司將於法律規定範圍內配合處理,並得依規定酌收必要費用;就已逾保存期限或技術上無法回復之資料,本公司不負提供或回復之義務,亦不就此承擔任何責任。

第 9 條 智慧財產權之歸屬與限制

本平台及本服務之一切內容,均受《著作權法》、《商標法》及其他智慧財產相關法律之完整保護,為本公司或其授權人之專有財產。

  • 本公司授予使用者有限、不可轉讓、非專屬、得隨時無條件撤銷之個人使用授權,以存取並依本條款規定之目的使用本服務。前揭授權明確且完全排除:複製、修改、改作或創作任何形式之衍生著作;將本服務之任何內容作商業使用;對本服務技術元件進行拆解或逆向工程;移除或竄改任何著作權或所有權聲明標示。
  • 本平台 AI 模型、演算法、訓練數據集、輸出格式及一切技術架構,均屬本公司之營業秘密及核心智慧財產,任何形式之複製、研究、仿製、萃取或再利用均嚴格禁止;違反者,本公司保留依法請求損害賠償及禁制令之一切權利。
  • 使用者向本服務提交或上傳之內容,使用者保留其著作財產權,惟同時授予本公司非專屬、全球性、得再授權、免授權費之永久授權,以提供、維運、改善及開發本服務為目的對前揭內容進行重製、修改、散布及利用,使用者不得就此主張任何報酬或損害賠償。
  • 本公司名稱、商標、服務標章及相關識別標識,未經本公司事前書面授權,不得以任何方式使用。

第 10 條 第三方服務及外部連結

  • 本服務可能整合第三方供應商之數據、服務、API 或功能,包含但不限於身分驗證、支付處理、雲端基礎設施、市場數據供應及 AI 功能。本公司對前揭第三方之服務品質、準確性、可用性、安全性及持續營運性不作任何形式之保證,亦完全不承擔因第三方服務之瑕疵、錯誤、中斷、終止或任何行為所生之損失。
  • 使用者使用第三方服務,另受該第三方之服務條款及隱私政策之完整約束;本公司對第三方之行為、政策或使用者與第三方間之任何爭議,不負任何責任。
  • 本平台可能包含連結至第三方網站之超連結。提供連結不構成本公司對該等網站之背書、推薦或任何形式之認可。使用者自行造訪任何外部連結,均屬個人完全自行承擔風險之行為;本公司對使用者造訪外部連結所生之損失不承擔任何責任。
  • 本公司對任何第三方數據提供商之數據準確性、即時性或完整性不作任何獨立驗證,亦不就第三方數據之誤差、延遲或遺漏所生之任何損失承擔任何責任。

第 11 條 免責聲明

⚠ 本條為本條款最核心之保護條款,使用者於使用本服務前應特別閱讀並理解本條全部內容。

一、投資建議之完全排除及受信賴關係之否認

本服務所提供之一切資訊、數據、AI 生成內容、量化指標、情緒指標、分析展示、通知及相關功能,均屬一般性參考資訊,不構成亦不得解釋為任何形式之投資建議、投資推薦、投資招攬、買賣持有建議、財務規劃、財富管理、法律、稅務或會計建議。本公司並非使用者之投資顧問、財務顧問、受託人、經紀商或任何形式之受信賴關係人;本服務之使用不在雙方間成立任何委任、信託、代理、合夥或專業顧問關係,無論使用者之依賴程度或期待如何。

二、「現況」提供及一切保證之明確排除

本服務以「現況」(AS-IS)及「現有」(AS-AVAILABLE)方式提供,不附帶任何形式之保證。在中華民國法律允許之最大範圍內,本公司明確且完全地排除對本服務之一切形式之明示或默示保證,包含但不限於:適售性(merchantability)之默示保證;特定目的適用性(fitness for a particular purpose)之默示保證;不侵權之默示保證;資訊準確性、完整性、即時性或可靠性之任何保證;服務連續可用性、特定可用率或無誤差運作之保證;服務之安全性不受任何攻擊、病毒、干擾或入侵之保證。

三、數據準確性之完全不保證

本服務所提供之任何資訊,本公司完全不作資訊之準確性、完整性、即時性、可靠性及對特定目的之適用性等任何保證。本平台數據可能存在錯誤、遺漏或不一致;市場數據可能存在延遲;部分資訊依賴第三方來源,本公司無從獨立驗證其可靠性。數據之任何誤差均不構成本公司之責任,亦不影響本條款責任限制條款之適用。

四、AI 生成內容之特別免責

AI 生成內容係基於演算法、訓練數據及統計模型自動產出,具有下列已知固有特性,使用者應特別注意:

  • 可能存在錯誤、偏差或統計幻覺(hallucination),即模型可能以高信心度輸出不正確資訊;
  • 同一查詢可能產生不同回應,輸出不具穩定性或可重複性;
  • 輸出反映訓練數據之偏差,可能與當前市場現實不符;
  • AI 輸出對金融決策之適用性完全未經任何評估或驗證。

本公司對 AI 生成內容之準確性、完整性、時效性及適用性完全不作任何保證,亦完全不承擔因此所生之任何責任。AI 生成內容不代表本公司之立場、意見或建議,不構成對任何投資標的之評價或推薦。使用者不得將 AI 生成內容作為投資決策之依據,亦不得對外包裝或聲稱為投資建議或金融諮詢服務;違反者,本公司得立即終止其帳號,並就因此所生之一切損害保留完整法律追訴權。

五、歷史績效與模擬數據之完全免責

本服務可能展示模擬績效、回測結果或假設性情境分析。該等資料均係以歷史數據為基礎,依特定假設條件計算而得,不反映實際交易執行情況,亦未計入交易成本、滑價、稅務及其他影響實際績效之因素。歷史績效不代表且絕對不保證未來績效。本公司對使用者依據前揭資料所作任何決策之結果,不負任何責任。

六、系統風險及服務可用性之完全免責

本公司對網路延遲、連線中斷、伺服器故障、資料傳輸延遲、平台不可用、因不可抗力事件所造成之服務中斷,及第三方系統故障對本服務造成之任何影響,不承擔任何責任,且不就任何服務中斷期間所生之投資損失或任何其他損失承擔任何責任。

第 12 條 投資風險揭露

⚠ 重要警示:使用本服務前,請務必充分理解以下投資風險揭露。本揭露不能取代專業金融顧問之建議。

一、一般市場風險

金融市場之價格可能在短期內劇烈波動,損失可能十分重大,甚至超過原始投入金額。過去之績效不代表且不保證未來績效。本服務所展示之數據、指標及分析內容,不具預測市場走勢之功能,亦不就任何投資結果作任何保證。

二、數位資產特殊風險

數位資產(包含加密貨幣、通證等)具有高度波動性、法規不確定性及流動性風險,價格可能在極短時間內大幅下跌甚至歸零。本服務所提供之任何數位資產相關資訊,不構成對特定數位資產之推薦或背書;使用者自行承擔數位資產投資之一切風險及法律責任。

三、槓桿與衍生性商品風險

涉及槓桿操作、衍生性金融商品或期貨之投資,損失可能超過初始投入資本。本服務不提供此類商品之交易服務,任何與此類商品相關之資訊均屬一般性說明,不構成買賣推薦或操作建議。

四、使用者決策完全自負責任原則

⚠ 投資決策之判斷、執行及其結果,概由使用者自行完全負責。本公司對因使用本服務任何資訊、數據、AI 生成內容或分析展示所生之一切投資損失、交易損失、機會損失或其他任何形式之財務損失,不論直接或間接、可預見或不可預見,概不負任何賠償責任。

五、外部法規、稅務及合規風險

使用者自行負責遵守其所在地關於使用本服務及任何投資活動之一切適用法律、法規、主管機關規定及稅務義務。本公司不就使用者因使用本服務所衍生之任何稅務後果、合規義務或法律責任承擔任何責任。

第 13 條 責任限制

⚠ 本條為本條款之核心責任分配條款,明確界定本公司之最大責任範圍,使用者使用本服務即表示接受本條全部規定。

一、間接損害及特殊損害之完全排除

在中華民國法律允許之最大範圍內,本公司及其全體受保護人員,對於因使用者使用或無從使用本服務所生之下列一切損害,概不承擔任何責任:間接損害(indirect damages);附帶損害(incidental damages);特別損害(special damages);衍生損害(consequential damages);懲罰性損害賠償(punitive damages);利潤損失(loss of profits);資料滅失(loss of data);商譽損失(loss of goodwill);交易損失;業務中斷;任何形式之投資損失或財務損失,無論本公司事前是否被告知前揭損害發生之可能性。

二、損害賠償責任之絕對上限

無論任何情形,如本公司依法須承擔損害賠償責任,本公司對同一使用者因同一事件或相關系列事件所生之損害賠償總金額,以下列最小值為絕對上限:(i)使用者於索賠事件發生日前十二個月內實際支付本公司之服務費用總額;或(ii)新臺幣伍仟元(NTD 5,000)。如使用者從未支付任何費用,則以新臺幣壹仟元(NTD 1,000)為絕對上限。前揭責任上限適用於任何形式之請求,包含但不限於契約請求、侵權行為請求、無因管理請求及不當得利請求。無論使用者基於何種法律理由提出多項索賠,本公司承擔之總賠償責任,以本項所定上限為最終絕對上限,不因索賠項目數量或理由而增加。

三、責任限制之例外

前各項責任限制不適用於下列情形:(i)本公司之故意行為或重大過失所致之損害;(ii)法律強制規定不得以契約排除之損害賠償責任;(iii)因人身傷亡所生之損害。前揭例外係法定強制規定,不得擴張解釋,亦不因使用者之任何主張而擴大例外範圍。

四、消費者保護之法定保留

使用者如屬消費者(即以非營業目的使用本服務之自然人),本條款中關於排除或限制本公司損害賠償責任之條款,其效力不得牴觸《消費者保護法》之強制規定;如有牴觸,該部分條款於牴觸範圍內無效,其餘條款不受影響,仍繼續有效。

第 14 條 使用者之賠償與補償義務

使用者因下列情形致本公司或其全體受保護人員受有任何損害或涉及任何訴訟、仲裁或行政程序者,應負全額損害賠償及補償責任,並應補償本公司因此所支出之律師費、訴訟費用、仲裁費用、和解金額及其他一切合理費用:

  1. 違反本條款或本公司《隱私權政策》之任何規定;
  2. 從事任何違法或不當行為,包含但不限於詐欺、洗錢、侵害他人權利或違反法令強制規定;
  3. 不當使用本服務,包含但不限於濫用人工智慧功能、規避本公司安全措施或干擾本服務正常運作;
  4. 侵害第三人之著作權、商標權、專利權、營業秘密或其他智慧財產權;
  5. 提供不實、虛偽或誤導性資料,導致本公司或第三人受損;
  6. 因使用者之行為或不作為,致本公司遭主管機關裁罰、命令改正、要求賠償或涉及任何行政或司法程序;
  7. 違反第 4 條使用者資格及聲明擔保之任何規定;
  8. 將本服務之任何資訊或內容對外包裝為投資建議服務而致第三人索賠;
  9. 利用本服務之 AI 功能或數據進行本條款明確禁止之自動化交易或演算法操作;
  10. 任何源於使用者使用本服務而產生之第三人對本公司之索賠或請求。

第 15 條 服務修改、中斷與終止之單方面權利

  • 本公司保留隨時以任何理由,毋須事先通知,修改、暫停、中斷或終止本服務(或其任何部分、功能、介面或定價)之完全、絕對且不可受使用者質疑之單方面權利,包含但不限於技術維護、功能更新、商業策略調整、法令遵循需要,或本公司之商業判斷。此項單方面權利為本服務提供之核心條件,使用者於接受本條款時即知悉並不可撤回地接受此項安排。
  • 本公司對計劃性服務中斷,將以合理方式提前公告;對非計劃性中斷,本公司將盡力恢復服務,但不就任何服務中斷、修改或終止所生之損失承擔任何責任,包含使用者因無法存取服務而遭受之投資損失。
  • 本公司得隨時依法令要求、監管命令或本公司之商業判斷,限制特定地區、特定類型使用者對本服務之存取,毋須事先通知,亦不就此承擔任何責任。
  • 本公司就行使前揭單方面修改、中斷或終止服務之權利所生之任何直接或間接損失,完全不負任何賠償責任。

第 16 條 付款、訂閱與費用

  • 部分功能或服務須支付費用方得使用。所有訂閱費用依本公司公告之定價為準;本公司保留隨時單方面調整定價之完全權利,調整後之定價將提前公告,使用者於公告後繼續使用,即不可撤回地視為接受調整後定價。
  • 付款由具備支付卡產業資料安全標準(PCI-DSS)合規認證之第三方付款處理商處理;本公司不在自身系統中儲存完整之支付卡資訊,對付款處理商之行為及其平台之安全性不負任何責任。
  • 訂閱成立且付款成功後,除法律另有強制規定或本公司另行書面明示者外,訂閱費用概不退還,無論使用者是否實際使用訂閱功能。使用者於存取付費服務後所發起之任何退款申請或付款爭議,本公司得以帳號記錄、登入時間戳記、IP 日誌及使用記錄作為處理依據,並保留拒絕退款之單方面權利。
  • 使用者如未依約付款,本公司得立即暫停或終止其訂閱服務及帳號,無需給予任何通知或緩衝期,並保留依法追討欠款之一切權利,使用者不得以帳號暫停為由主張任何損害賠償。

第 17 條 條款修改之單方面更新權

⚠ 本公司保留隨時以任何理由、不須事先取得使用者同意,單方面修訂本條款之完全且不受限制之絕對權利。此項單方面更新權為本服務提供之核心基礎條件,不可剝奪,使用者於接受本條款時即知悉並不可撤回地同意此項安排。
  • 修訂後之條款以於本公司官方網站公告為生效方式,不另以電子郵件逐一通知使用者。
  • 涉及使用者重大權益之實質性變更時,本公司得於網站首頁、登入頁面或其他適當位置公告,並至少於生效前五日顯示公告;如係配合法令要求之緊急修訂,本公司得不受前揭五日緩衝期限制,立即生效。
  • 修訂版本於公告所載日期起生效。使用者於修訂版本生效後繼續使用本服務,即不可撤回地視為已知悉、理解並全面接受修訂後條款之全部規定,無論使用者是否實際閱讀修訂內容;如使用者不接受修訂後條款,唯一救濟方式為立即依第 18 條第三項規定終止帳號,本公司不就帳號終止所生之損失承擔任何責任。
  • 本公司保留在不通知使用者之情形下,隨時調整、新增或移除本服務任何功能、介面或定價之完全權利,此等調整不構成本條款之修訂,無需經過任何公告程序。

第 18 條 帳號暫停與終止

一、本公司主動終止之情形

本公司於下列情形下,得不事先通知,立即暫停或終止使用者之帳號及一切存取權限,且不就此承擔任何責任:

  • 使用者違反本條款任何規定;
  • 本公司合理懷疑使用者涉及詐欺、濫用、市場操縱或非法行為;
  • 使用者之行為對本公司、其他使用者、第三人或系統造成安全、法律或聲譽上之重大風險;
  • 主管機關要求、司法命令或法令規定;
  • 使用者帳號長期處於非活躍狀態(超過十二個月);
  • 本公司之商業判斷,包含但不限於本公司決定終止特定服務、退出特定市場或進行商業重組。

二、終止之效力

帳號遭暫停或終止後,使用者使用本服務之一切授權立即且不可撤回地失效;本公司得刪除相關帳號資料,且對帳號暫停或終止所生之任何損失,不負任何賠償責任。本公司就終止決定不負說明義務,亦不保證使用者得取回或匯出任何資料;費用不退還條款於帳號終止後仍完整適用。

三、使用者主動終止

使用者得隨時以電子郵件向本公司申請終止帳號;帳號終止後,使用者不得再存取本服務。訂閱費用依第 16 條規定辦理,概不退還,使用者不得以帳號終止為由主張任何費用退還或損害賠償。

四、存續條款

下列條款於本條款或帳號終止後仍繼續有效,不因任何原因而失效:第 9 條(智慧財產權)、第 11 條(免責聲明)、第 12 條(投資風險揭露)、第 13 條(責任限制)、第 14 條(使用者賠償義務)及第 21 條(準據法與管轄法院)。

第 19 條 Cookie、追蹤技術及數據使用

本服務使用各類追蹤技術,包含 Cookie、本地儲存(LocalStorage)、工作階段儲存(SessionStorage)及第三方分析工具,以提升服務品質及營運效率。

  • 使用者使用本服務,即視為同意本服務使用前述技術。本公司不提供個別關閉機制,除法律另有強制規定外不在此限。
  • 本公司得以匿名化或去識別化方式利用使用者之行為數據,進行服務改善、A/B 測試及功能開發,無需另行取得使用者同意,使用者不得就此主張任何權利。
  • 本公司不出售使用者個人資料。數據使用詳情依《隱私權政策》規定辦理。
  • 本公司得依營運需要隨時調整追蹤技術之種類及用途,並將以適當方式揭露重大變更;非重大技術性調整無需另行通知。

第 20 條 通知方式

  • 本公司依本條款向使用者發出之通知,得以網站公告、服務頁面顯示、登入提示(包含但不限於彈出視窗)或其他適當數位方式為之,並於發出時視為已合法送達,毋需使用者另行確認收受,使用者不得以未實際閱讀為由否認通知之效力。本公司不另以電子郵件為通知義務之唯一履行方式。
  • 使用者向本公司發出之通知,應以電子郵件發送至 info@alphoragroup.com;電子郵件以本公司確認收受時生效。

第 21 條 準據法與管轄法院

  • 本條款之成立、效力、解釋及履行,及因本條款或本服務所生之任何爭議,均以中華民國法律為排他性準據法,排除法律衝突原則之適用。
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Alphora Group · Alphora Insights

Terms of Service

These Terms govern your access to and use of the Alphora Insights platform (insights.alphoragroup.com), operated by Alphora Group.

Version: v5.1 | Effective Date: May 21, 2026
Issued by: Alphora Group
Contact: info@alphoragroup.com

Alphora Group (hereinafter "the Company," "we," "us," or "our") establishes these Terms of Service (hereinafter "these Terms" or "this Agreement") pursuant to applicable laws of the Republic of China (Taiwan) to govern the rights, obligations, and legal relationship between users and the Company with respect to access and use of the Alphora Insights platform (hereinafter "the Platform" or "the Service"). Alphora Insights is an artificial intelligence-driven financial information aggregation and data analytics platform. It provides market data aggregation, data visualization, AI-assisted content summarization, quantitative indicator displays, watchlist management, and related informational tools. All content provided on the Platform constitutes general informational content only. The Company is not a financial services provider and does not engage in investment advisory, securities brokerage, trust, fund management, futures advisory, or any financial business requiring regulatory authorization.

⚠ Important Notice: Please read these Terms and our Privacy Policy carefully and in their entirety before using the Service. By clicking to agree, completing account registration, or accessing or using the Service in any manner, you acknowledge that you have fully read, understood, and agreed to be legally bound by these Terms and our Privacy Policy in their entirety.

Section 1. Definitions

As used throughout these Terms, the following definitions shall apply:

  1. "Company," "we," "us," or "our" means Alphora Group and its affiliates, subsidiaries, successors, and licensees.
  2. "Platform" or "Service" means Alphora Insights, including the website (insights.alphoragroup.com), applications, application programming interfaces (APIs), and all related features, tools, content, and services provided by the Company, regardless of the form or method of access.
  3. "User" or "you" means any natural person or legal entity that accesses, browses, registers for, or uses the Service in any manner.
  4. "Account" means the account and associated access credentials obtained by a User upon completing the registration process.
  5. "Content" means all text, data, charts, indicators, summaries, analytical reports, notifications, AI-generated outputs, and related information provided through the Platform, regardless of form.
  6. "AI-Generated Content" means text summaries, sentiment analyses, quantitative interpretations, or other machine-learning outputs automatically generated by the Platform's artificial intelligence models pursuant to algorithmic processes, including any errors, biases, or hallucinations inherent to such models.
  7. "Financial Information" means market quotes, financial data, quantitative indicators, historical backtesting results, or simulated data displayed on the Platform, all of which constitute general reference information only and do not constitute investment advice.
  8. "Subscription Plan" means a paid tier of features or advanced service level accessible upon payment of applicable fees.
  9. "Third-Party Services" means external data, APIs, tools, or platforms not provided by the Company but potentially integrated into the Service.
  10. "Force Majeure Event" means any cause beyond the Company's reasonable control, including but not limited to natural disasters, war, terrorist attacks, government orders, power outages, telecommunications failures, cyberattacks, distributed denial-of-service (DDoS) attacks, network infrastructure failures, or third-party service provider outages.
  11. "Protected Persons" means the Company's directors, supervisors, employees, agents, affiliates, licensors, service providers, and their respective successors, each of whom is entitled to invoke the limitations of liability and disclaimers set forth in Section 13 of these Terms to the same extent as the Company.

Section 2. Acceptance of Terms and Formation of Agreement

These Terms constitute a legally binding agreement between you and the Company. The agreement is formed and governed as follows:

  1. You must affirmatively check the consent box during account registration to indicate your agreement to these Terms. If you do not complete this affirmative step, the Company will not process your application, and you may not use the Service.
  2. Upon completing the affirmative consent, these Terms become effective between the parties. Your continued access to or use of any portion of the Service thereafter constitutes your ongoing acknowledgment of and agreement to be bound by these Terms.
  3. If you are accessing the Service on behalf of a legal entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms, and that such entity is fully bound hereby. If it is subsequently determined that you lacked such authority, you shall be personally liable for all damages suffered by the Company as a result.
  4. The Company reserves the complete, unrestricted, and unilateral right to amend these Terms at any time. Following publication pursuant to Section 17, your continued use of the Service shall constitute your irrevocable acceptance of the amended Terms in their entirety, regardless of whether you have actually reviewed the amendments.
  5. By using the Service, you represent and warrant that you have fully read, understood, and accepted these Terms, including all disclaimers, limitations of liability, and dispute resolution provisions, and that you accept full and independent responsibility for your use of the Service and any investment decisions you make.

Section 3. Nature of Service and Legal Characterization

A. Services Provided by the Platform

The Platform is a financial information aggregation and AI-powered analytics tool platform. Services provided include, but are not limited to:

  1. Collecting, organizing, and displaying publicly available market information, data indicators, and quantitative data;
  2. Providing AI-assisted information summaries, sentiment analyses, and data visualizations;
  3. Providing hypothetical historical scenario displays, quantitative backtesting information, and simulated data for reference;
  4. Providing portfolio tracking, watchlist management, and other informational management tools;
  5. Providing user-customizable market information notification features;
  6. Providing market dashboards, sentiment indicators, and phased review planning tools;
  7. Providing subscription-based advanced features, including institutional-grade data dashboards, CFO Dashboard, and API access.

B. Services the Platform Explicitly Does Not Provide — Legal Boundary

⚠ Legal Characterization: Under no circumstances does the Platform provide, engage in, or constitute any of the following. This legal boundary is fundamental to the nature of the Service and shall not be altered by any user expectation, interpretation, or conduct:
  1. Any form of investment advice, investment recommendations, solicitation of securities transactions, or individualized investment strategy recommendations;
  2. Recommendations regarding the purchase or sale of any specific securities, financial instruments, digital assets, or derivatives;
  3. Investment advisory services, discretionary investment management, or any financial services requiring regulatory authorization under the Securities Investment Trust and Consulting Act;
  4. Futures advisory, futures trust, futures proprietary trading, or futures brokerage activities under the Futures Trading Act;
  5. Serving as a custodian, trustee, or clearing institution for any securities or financial instruments;
  6. Forming any relationship of agency, trust, partnership, joint venture, employment, or fiduciary duty with any User;
  7. Accepting user mandates to manage or operate any assets, funds, or accounts;
  8. Making any guarantee or promise regarding any investment target, market trend, or investment outcome.

The Company does not hold a Securities Investment Advisory Enterprise license under Article 4 of the Securities Investment Trust and Consulting Act, nor a Futures Advisory Enterprise license under Article 82 of the Futures Trading Act.

Section 4. User Eligibility and Representations

A. Eligibility Requirements

Use of the Service is conditioned upon satisfying all of the following requirements simultaneously. By completing account registration, you irrevocably represent and warrant to the Company that:

  1. You are at least eighteen (18) years of age and have full legal capacity under the laws of the Republic of China (Taiwan) or the laws of your jurisdiction, and have not been subject to a declaration of guardianship or assistantship;
  2. You have not been prohibited from using financial information services by any judicial or administrative judgment, disposition, or order;
  3. You are not listed on any international sanctions list of the Republic of China (Taiwan), the United States, the European Union, the United Nations, or any applicable jurisdiction;
  4. All account information you provide is true, accurate, and complete, and does not contain any false or misleading content;
  5. You have sufficient understanding of the nature and limitations of financial information platforms and accept full responsibility for all investment decisions and associated risks.

B. Ongoing Representations

Throughout your use of the Service, you continuously represent and warrant that: your use of the Service complies with all applicable laws of your jurisdiction; there are no legal restrictions or prohibitions that may affect your use of the Service; and all information you provide remains true, accurate, and complete.

C. Consequences of Ineligibility

If you do not satisfy the eligibility requirements, you may not use the Service. Upon discovery of ineligibility, the Company may immediately suspend or terminate your Account without notice and reserves all rights to seek damages under applicable law. All legal liabilities and losses arising from use of the Service by an ineligible user shall be borne entirely by such user; the Company shall bear no joint, supplementary, or other form of liability.

Section 5. Account Creation, Management, and Security

A. Account Creation

  • You must complete account registration using truthful and accurate information and must keep such information current at all times;
  • Each user is limited to one Account. You may not create multiple accounts, use another person's account, or circumvent this limitation in any manner;
  • All rights in an Account are personal to the registered user and may not be assigned, sold, lent, or transferred to any third party in any form.

B. Account Security Obligations

  • You bear the complete obligation to maintain and safeguard your account login credentials with reasonable care;
  • You are fully responsible for all activities occurring under your Account, whether or not authorized by you. The Company shall not be liable for any losses arising from unauthorized use of your Account by any third party;
  • If you discover any unauthorized access to your Account, you must immediately notify the Company at info@alphoragroup.com;
  • The Company will never request your password or verification code through any unofficial channel;
  • All losses arising from your failure to adequately safeguard your account credentials shall be borne entirely by you;
  • The Company may periodically require you to re-verify your identity based on reasonable security requirements. You may not assert any claim for damages or request a refund on this basis.

Section 6. User Obligations

Throughout your use of the Service, you shall continuously comply with the following obligations:

  • Comply with all applicable laws, regulations, and regulatory requirements of the Republic of China (Taiwan) and your jurisdiction;
  • Provide and continuously maintain truthful, accurate, and complete account and personal information;
  • Accept full and independent responsibility for the judgment, execution, and outcome of any decisions made using the Service;
  • Ensure that any content you upload or transmit through the Service is legally authorized and does not infringe upon the copyrights, trademark rights, privacy rights, or other legal interests of any third party;
  • Corporate users must ensure that authorized representatives hold sufficient and valid authority to act on behalf of the entity;
  • You may not make the Service available to any person under the age of eighteen (18);
  • You may not charge third parties or provide any form of investment advisory services using information obtained through the Service, under any name;
  • You are solely responsible for independently evaluating your financial situation and risk tolerance, and for consulting a duly licensed financial professional when necessary. The Company shall not be liable for any losses arising from your failure to obtain professional advice.

Section 7. Prohibited Conduct

You expressly agree not to engage in any of the following conduct. Violations may result in termination of your Account pursuant to Section 18, legal proceedings for damages, and recovery of attorneys' fees:

A. Unlawful Use

  • Using the Service in violation of any applicable law, regulation, or regulatory requirement;
  • Using the Service to engage in any conduct that violates the Securities Exchange Act, the Securities Investment Trust and Consulting Act, the Futures Trading Act, or other financial regulatory laws;
  • Engaging in money laundering, terrorist financing, or any conduct violating the Money Laundering Control Act;
  • Using the Service in any manner that could expose the Company to legal liability or regulatory violation.

B. Technical Abuse

  • Accessing the Platform, any Account, API, backend systems, or related infrastructure by any unauthorized means;
  • Reverse engineering, decompiling, disassembling, cracking, or otherwise attempting to extract the source code of the Service;
  • Without the Company's prior written authorization, using web crawlers, bots, automated tools, or any non-manual means to scrape, collect, or bulk extract Platform content or data;
  • Uploading, distributing, or introducing malicious code, computer viruses, or any software that disrupts the Platform's normal operation;
  • Launching any form of interference, cyberattack, or distributed denial-of-service (DDoS) attack against the Platform's servers, network, or infrastructure;
  • Circumventing, disabling, damaging, or otherwise bypassing any of the Platform's security mechanisms, access controls, or paywalls;
  • Using any technical means to share an Account or allow multiple persons to use a single Subscription Plan;
  • Using the Platform's AI features, APIs, or data for automated trading, algorithmic decision-making, or any purpose other than direct human use.

C. Content Abuse

  • Reproducing, republishing, redistributing, reselling, renting, publicly broadcasting, or commercially exploiting any portion of the Service, except as expressly permitted by law or by the Company's prior written authorization;
  • Impersonating any person, the Company's employees, regulatory personnel, or misrepresenting your identity, qualifications, or authority;
  • Presenting or marketing AI-Generated Content, data, or any other output from the Service as investment advice, investment analysis, investment reports, or any form of financial consulting services, under any personal or commercial name;
  • Using the Service to distribute any content that is misleading, fraudulent, defamatory, harassing, or that infringes upon the legal rights of any third party;
  • Quoting any information or AI-Generated Content from the Service out of context in a manner that could cause others to believe such content constitutes official advice or endorsement from the Company or any third party.

Section 8. Personal Data Protection

  • The Company's collection, processing, use, and protection of personal data are governed by our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and carries equal legal force. The Privacy Policy is available at all times on the Platform's official website.
  • Your use of the Service constitutes your acknowledgment that you have read and agreed to the Privacy Policy in its entirety. If you do not agree to the Privacy Policy, you must immediately cease using the Service. The Company shall not be liable for any losses resulting from such cessation.
  • The Company's notice obligations under Article 8 of the Personal Data Protection Act are set forth in detail in the Privacy Policy.
  • To exercise any statutory rights relating to your personal data, you must submit a written or email request to the Company at info@alphoragroup.com. The Company will respond within the scope required by applicable law and may charge a reasonable administrative fee. The Company has no obligation to provide, restore, or reconstruct data that has exceeded its retention period or that is technically irrecoverable.

Section 9. Intellectual Property

All content on the Platform and in the Service is fully protected by the Copyright Act, the Trademark Act, and other applicable intellectual property laws, and constitutes the exclusive property of the Company or its licensors.

  • The Company grants you a limited, non-transferable, non-exclusive, revocable-at-will license for personal use to access and use the Service in accordance with these Terms. This license expressly and completely excludes: reproducing, modifying, adapting, or creating any derivative works; commercially exploiting any content from the Service; disassembling or reverse engineering any technical component of the Service; and removing or altering any copyright or proprietary notices.
  • The Platform's AI models, algorithms, training datasets, output formats, and all technical architecture constitute the Company's trade secrets and core intellectual property. Any reproduction, research, imitation, extraction, or reuse in any form is strictly prohibited. Violations will entitle the Company to seek all available remedies at law, including injunctive relief and damages.
  • You retain ownership of the intellectual property rights in content you submit or upload to the Service; however, you grant the Company a non-exclusive, worldwide, sub-licensable, royalty-free, perpetual license to reproduce, modify, distribute, and use such content for the purposes of providing, operating, improving, and developing the Service. You may not assert any claim for compensation or damages in connection with the foregoing.
  • The Company's name, trademarks, service marks, and related identifying marks may not be used in any manner without the Company's prior written authorization.

Section 10. Third-Party Services and External Links

  • The Service may integrate data, services, APIs, or features from third-party providers, including but not limited to identity verification, payment processing, cloud infrastructure, market data supply, and AI functionality. The Company makes no representations or warranties of any kind regarding such third parties' service quality, accuracy, availability, security, or continued operation, and accepts no liability whatsoever for any losses arising from defects, errors, interruptions, terminations, or any actions of third-party services.
  • Your use of third-party services is subject to such third parties' terms of service and privacy policies in their entirety. The Company bears no responsibility for the actions or policies of third parties, or for any disputes between you and any third party.
  • The Platform may include hyperlinks to third-party websites. The inclusion of any link does not constitute the Company's endorsement, recommendation, or approval of such websites in any form. Your access to any external link is entirely at your own risk; the Company shall not be liable for any losses arising from your visit to external links.
  • The Company does not independently verify the accuracy, timeliness, or completeness of data from any third-party data provider, and bears no liability whatsoever for any losses arising from third-party data errors, delays, or omissions.

Section 11. Disclaimer of Warranties

⚠ This Section contains the most critical protective provisions of these Terms. Please read and understand this Section in its entirety before using the Service.

A. Complete Exclusion of Investment Advice; Disclaimer of Fiduciary Relationship

All information, data, AI-generated content, quantitative indicators, sentiment indicators, analytical displays, notifications, and related features provided through the Service are for general informational purposes only and do not constitute, and shall not be construed as, any form of investment advice, investment recommendation, solicitation to invest, buy/hold/sell recommendation, financial planning, wealth management, legal, tax, or accounting advice. The Company is not your investment advisor, financial advisor, trustee, broker, or fiduciary in any form. Your use of the Service does not create any relationship of agency, trust, partnership, or professional advisory between you and the Company, regardless of your degree of reliance on or expectations of the Service.

B. "AS IS" and "AS AVAILABLE" Basis; Exclusion of All Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind. To the maximum extent permitted by applicable law, the Company expressly and completely disclaims all warranties, whether express or implied, including but not limited to: the implied warranty of merchantability; the implied warranty of fitness for a particular purpose; the implied warranty of non-infringement; any warranty as to the accuracy, completeness, timeliness, or reliability of information; any warranty as to continuous availability, specific uptime, or error-free operation; and any warranty that the Service is free from attacks, viruses, interference, or intrusion of any kind.

C. No Warranty as to Data Accuracy

The Company makes absolutely no warranty as to the accuracy, completeness, timeliness, reliability, or fitness for any particular purpose of any information provided through the Service. Platform data may contain errors, omissions, or inconsistencies; market data may be delayed; some information relies on third-party sources that the Company cannot independently verify. Any data errors shall not constitute grounds for any claim against the Company and shall not affect the application of the limitation of liability provisions herein.

D. Special Disclaimer Regarding AI-Generated Content

AI-Generated Content is automatically produced based on algorithms, training data, and statistical models. Users should be aware of the following known inherent characteristics:

  • AI-Generated Content may contain errors, biases, or statistical hallucinations, meaning the model may output incorrect information with high confidence;
  • The same query may produce different responses; outputs are not stable or reproducible;
  • Outputs reflect biases in training data and may not correspond to current market realities;
  • The suitability of AI outputs for financial decision-making has not been evaluated or verified in any manner.

The Company makes no warranty whatsoever as to the accuracy, completeness, timeliness, or suitability of AI-Generated Content and accepts no liability therefor. AI-Generated Content does not represent the Company's views, opinions, or recommendations and does not constitute an evaluation or recommendation regarding any investment target. You may not use AI-Generated Content as the basis for any investment decision, nor may you present or market such content as investment advice or financial consulting services. Violations will entitle the Company to immediately terminate your Account and to pursue all available legal remedies.

E. Disclaimer Regarding Historical Performance and Simulated Data

The Service may display simulated performance, backtesting results, or hypothetical scenario analyses. Such data is calculated based on historical data under specific assumptions; it does not reflect actual trade execution and does not account for transaction costs, slippage, taxes, or other factors affecting actual performance. Past performance does not represent and does not guarantee future performance. The Company bears no liability for the outcome of any decision made based on such data.

F. Disclaimer Regarding System Risks and Service Availability

The Company accepts no liability for network latency, connection interruptions, server failures, data transmission delays, platform unavailability, service interruptions caused by Force Majeure Events, or any impact of third-party system failures on the Service. The Company shall bear no liability for any investment losses or other losses incurred during any period of service interruption.

Section 12. Investment Risk Disclosure

⚠ Important Warning: Please ensure you fully understand the following risk disclosures before using the Service. This disclosure does not replace advice from a qualified financial professional.

A. General Market Risk

Financial market prices may fluctuate dramatically over short periods, and losses may be substantial, potentially exceeding the amount of your initial investment. Past performance does not represent and does not guarantee future performance. Data, indicators, and analytical content displayed on the Service do not predict market movements and do not guarantee any investment outcome.

B. Special Risks Associated with Digital Assets

Digital assets (including cryptocurrencies, tokens, etc.) carry extreme volatility, regulatory uncertainty, and liquidity risk. Prices may fall dramatically or become worthless in a very short time. Any digital asset-related information provided through the Service does not constitute a recommendation or endorsement of any specific digital asset. You assume all risks and legal liabilities associated with digital asset investment.

C. Leverage and Derivatives Risk

Investments involving leverage, derivative financial instruments, or futures may result in losses exceeding your initial capital. The Service does not provide trading services for such instruments. Any information relating to such instruments constitutes general description only and does not constitute a trading recommendation or operational advice.

D. User's Full Responsibility for Investment Decisions

⚠ Core Risk Disclosure: The judgment, execution, and outcome of all investment decisions are your sole and complete responsibility. The Company shall not be liable for any investment losses, trading losses, opportunity costs, or any other form of financial loss, whether direct or indirect, foreseeable or unforeseeable, arising from your use of any information, data, AI-generated content, or analytical displays available through the Service.

E. Regulatory, Tax, and Compliance Risk

You are solely responsible for complying with all applicable laws, regulations, regulatory requirements, and tax obligations of your jurisdiction relating to your use of the Service and any investment activities. The Company accepts no liability for any tax consequences, compliance obligations, or legal liabilities arising from your use of the Service.

Section 13. Limitation of Liability

⚠ This Section is the core risk allocation provision of these Terms. By using the Service, you accept all provisions of this Section in their entirety.

A. Complete Exclusion of Indirect, Incidental, and Special Damages

To the maximum extent permitted by applicable law, the Company and all Protected Persons shall not be liable for any of the following damages arising from your use of or inability to use the Service: indirect damages; incidental damages; special damages; consequential damages; punitive damages; loss of profits; loss of data; loss of goodwill; trading losses; business interruption; any form of investment loss or financial loss — regardless of whether the Company has been advised of the possibility of such damages.

B. Absolute Cap on Damages

Notwithstanding any other provision of these Terms, if the Company is found liable under applicable law, the Company's total aggregate liability to you arising from the same event or series of related events shall not exceed the lesser of: (i) the total fees actually paid by you to the Company in the twelve (12) months preceding the date of the claim; or (ii) New Taiwan Dollars Five Thousand (NTD 5,000). If you have never paid any fees, the absolute cap shall be New Taiwan Dollars One Thousand (NTD 1,000). This cap applies to all forms of claims, including but not limited to contract claims, tort claims, claims based on unjust enrichment, and claims under any other legal theory. Regardless of the number or nature of claims you assert, the Company's total aggregate liability shall not exceed this absolute cap.

C. Exceptions to Limitation of Liability

The foregoing limitations shall not apply to: (i) losses caused by the Company's willful misconduct or gross negligence; (ii) damages that applicable law mandatorily prohibits from being excluded by contract; or (iii) damages arising from personal injury or death. These exceptions are mandated by applicable law and shall be narrowly construed; they shall not be expanded by any user claim.

D. Statutory Preservation of Consumer Rights

If you are a consumer (a natural person using the Service for non-commercial purposes), the provisions of these Terms limiting or excluding the Company's liability shall not take effect to the extent they conflict with the mandatory provisions of the Consumer Protection Act. Any such conflicting provisions shall be void to the extent of the conflict; all other provisions shall remain in full force and effect.

Section 14. Indemnification

You shall fully indemnify, defend, and hold harmless the Company and all Protected Persons from and against any claims, damages, losses, liabilities, proceedings, arbitration proceedings, or administrative proceedings arising from any of the following, and shall reimburse the Company for all attorneys' fees, litigation costs, arbitration costs, settlement amounts, and other reasonable expenses incurred thereby:

  1. Your breach of any provision of these Terms or the Company's Privacy Policy;
  2. Any unlawful or improper conduct, including but not limited to fraud, money laundering, infringement of third-party rights, or violation of any mandatory legal provision;
  3. Improper use of the Service, including but not limited to misuse of AI features, circumvention of the Company's security measures, or interference with the normal operation of the Service;
  4. Infringement of any third party's copyright, trademark, patent, trade secret, or other intellectual property rights;
  5. Providing false, fraudulent, or misleading information that causes harm to the Company or any third party;
  6. Any act or omission by you that results in the Company being subject to regulatory penalties, corrective orders, damage claims, or involvement in any administrative or judicial proceedings;
  7. Your breach of any representation or warranty set forth in Section 4;
  8. Third-party claims against the Company arising from your presentation of the Service's content as investment advisory services;
  9. Your use of the Service's AI features or data for automated trading or algorithmic operations expressly prohibited by these Terms;
  10. Any third-party claim against the Company arising from your use of the Service.

Section 15. Modification, Suspension, and Termination of Service

  • The Company reserves the complete, absolute, and unilateral right, not subject to challenge by any User, to modify, suspend, interrupt, or terminate the Service (or any portion, feature, interface, or pricing thereof) at any time, for any reason, without prior notice, including but not limited to technical maintenance, feature updates, business strategy adjustments, regulatory compliance needs, or the Company's business judgment. This unilateral right is a fundamental condition of the provision of the Service, and you irrevocably accept this arrangement upon agreeing to these Terms.
  • The Company will endeavor to provide advance notice of planned service interruptions. For unplanned interruptions, the Company will use reasonable efforts to restore service, but shall not be liable for any losses arising from any service interruption, modification, or termination, including investment losses incurred due to your inability to access the Service.
  • The Company may at any time, based on regulatory requirements, supervisory orders, or its business judgment, restrict access to the Service by users in specific regions or of specific types, without prior notice and without incurring any liability therefor.
  • The Company shall bear no liability whatsoever for any direct or indirect losses arising from the exercise of the foregoing unilateral rights.

Section 16. Fees, Subscriptions, and Payment Terms

  • Access to certain features requires payment of applicable fees. All subscription fees are as set forth in the Company's published pricing schedule. The Company reserves the complete unilateral right to adjust pricing at any time. Updated pricing will be published in advance. Your continued use of the Service following such publication constitutes your irrevocable acceptance of the updated pricing.
  • Payments are processed by a third-party payment processor that holds PCI-DSS compliance certification. The Company does not store complete payment card information in its own systems, and bears no liability for the actions of the payment processor or the security of its platform.
  • All subscription fees are non-refundable once a subscription has been established and payment successfully processed, regardless of whether you actually use the subscribed features, unless otherwise required by applicable law or confirmed in writing by the Company. The Company may use account records, login timestamps, IP address logs, and usage records as the basis for evaluating any refund request or payment dispute, and reserves the unilateral right to deny any refund request.
  • If you fail to make payment as agreed, the Company may immediately suspend or terminate your subscription and Account without notice or grace period, and reserves all rights to collect outstanding amounts, including accruing late interest and recovering collection costs. You may not assert any claim for damages on the basis of account suspension.

Section 17. Unilateral Right to Amend These Terms

⚠ The Company reserves the complete, unrestricted, and absolute unilateral right to amend these Terms at any time, for any reason, without obtaining your prior consent. This unilateral amendment right is a fundamental, non-waivable condition of the provision of the Service. By accepting these Terms, you irrevocably and unconditionally acknowledge and accept this arrangement.
  • Amended Terms take effect upon publication on the Company's official website. The Company is not obligated to notify each user individually by email.
  • For material changes affecting your substantive rights, the Company may post a notice on the website homepage, login page, or other appropriate location, displayed for at least five (5) days prior to the effective date. Emergency amendments required for regulatory compliance may take effect immediately without the five-day notice period.
  • The amended Terms take effect on the date indicated in the publication. Your continued use of the Service following the effective date of any amendment constitutes your irrevocable acknowledgment, understanding, and full acceptance of the amended Terms, regardless of whether you have actually reviewed the amendments. If you do not accept the amended Terms, your sole remedy is to immediately terminate your Account pursuant to Section 18(C). The Company shall not be liable for any losses arising from account termination.
  • The Company reserves the complete right to add, modify, or remove any features, interfaces, or pricing of the Service at any time without notifying Users. Such adjustments do not constitute amendments to these Terms and require no publication process.

Section 18. Suspension and Termination of Accounts

A. Company-Initiated Termination

The Company may immediately suspend or terminate your Account and all access rights, without prior notice and without incurring any liability, in any of the following circumstances:

  • Your breach of any provision of these Terms;
  • The Company's reasonable suspicion that you are involved in fraud, abuse, market manipulation, or unlawful activities;
  • Your conduct creates a material security, legal, or reputational risk to the Company, other users, third parties, or the Platform;
  • Regulatory authority requirement, judicial order, or legal mandate;
  • Your Account has been inactive for an extended period (exceeding twelve (12) months);
  • The Company's business judgment, including but not limited to the Company's decision to discontinue a specific service, exit a particular market, or undertake a business reorganization.

B. Effect of Termination

Upon suspension or termination of your Account, your authorization to use the Service terminates immediately and irrevocably. The Company may delete your account data and shall not be liable for any losses arising from the suspension or termination of your Account. The Company is under no obligation to provide an explanation for its termination decision and does not guarantee that you will be able to retrieve or export any data. The no-refund provisions herein survive Account termination in their entirety.

C. User-Initiated Termination

You may request termination of your Account at any time by sending an email to the Company. Following Account termination, you may not access the Service. Subscription fees are governed by Section 16 and shall not be refunded. You may not assert any claim for refunds or damages on the basis of Account termination.

D. Survival

The following Sections shall survive any termination of these Terms or your Account and shall remain in full force and effect regardless of the reason for termination: Section 9 (Intellectual Property), Section 11 (Disclaimer of Warranties), Section 12 (Investment Risk Disclosure), Section 13 (Limitation of Liability), Section 14 (Indemnification), and Section 21 (Governing Law and Jurisdiction).

Section 19. Cookies, Tracking Technologies, and Data Use

The Service uses various tracking technologies, including cookies, local storage (LocalStorage), session storage (SessionStorage), and third-party analytics tools, to improve service quality and operational efficiency.

  • Your use of the Service constitutes your consent to the use of all of the foregoing technologies. The Company does not provide individual opt-out mechanisms, except as required by applicable law.
  • The Company may use anonymized or de-identified user behavioral data for service improvement, A/B testing, and feature development, without requiring additional consent. You may not assert any rights in connection with the foregoing.
  • The Company does not sell users' personal data. Details of data use are governed by the Privacy Policy.
  • The Company may adjust the types and purposes of tracking technologies at any time based on operational needs. Non-material technical adjustments do not require user notification.

Section 20. Notices

  • Notices from the Company to you under these Terms may be delivered by website publication, service page display, login prompts (including but not limited to pop-up windows), or other appropriate digital means, and shall be deemed validly delivered upon dispatch, without requiring your confirmation of receipt. You may not deny the effectiveness of any notice on the grounds that you did not actually read it. The Company is not obligated to use email as the sole means of fulfilling its notification obligations.
  • Notices from you to the Company must be sent by email to info@alphoragroup.com. Email notices are effective upon the Company's confirmation of receipt.

Section 21. Governing Law and Jurisdiction

  • These Terms and any dispute arising out of or in connection with these Terms or the Service shall be governed exclusively by the laws of the Republic of China (Taiwan), to the exclusion of any conflict of laws principles.
  • Any dispute arising out of or in connection with these Terms or the Service shall be submitted exclusively to the Taiwan Taipei District Court as the court of first instance, with all other courts' jurisdiction fully excluded, except as otherwise required by applicable mandatory law.
  • The parties shall first attempt to resolve any dispute through negotiation before initiating formal legal proceedings.
  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be void to the extent of such invalidity or unenforceability, and all remaining provisions shall continue in full force and effect (severability).

Section 22. General Provisions

  • These Terms and the Company's Privacy Policy constitute the entire agreement between you and the Company with respect to the Service, superseding all prior oral or written agreements, undertakings, or representations between the parties relating to the Service.
  • The Company's failure to exercise or delay in exercising any right under these Terms shall not constitute a waiver of such right. A waiver in respect of any particular circumstance shall not constitute a continuing waiver in respect of the same or similar circumstances, and shall not limit the Company's right to fully exercise its rights under these Terms at any future time.
  • The Chinese (Traditional Chinese) version of these Terms is the official and sole legally authoritative version. Any versions in other languages are for reference only. In the event of any ambiguity or conflict, the Chinese version shall be the final determinative authority.
  • You may not assign, transfer, or encumber any of your rights or obligations under these Terms in any manner. The Company may assign all or any portion of its rights and obligations under these Terms in connection with a corporate reorganization, merger, acquisition, or business transfer, with appropriate notice to users. You may not assert any rights or claims for damages in connection with any such assignment.
  • Section headings are for convenience of reference only and shall not affect the interpretation or legal effect of any provision.